Note: The job is a remote job and is open to candidates in USA. Intuit is a company focused on optimizing its Global Onboarding Team, and they are seeking a Strategic Operations Lead to enhance operational efficiency and scalability. The role involves leveraging technology for automation and driving continuous improvements in onboarding processes while collaborating with various stakeholders.
Responsibilities
- Serve as the primary owner of Smartsheet for onboarding operations, including creating and maintaining dashboards, workflows, and automation rules
- Evaluate and implement automation solutions to reduce manual work and improve accuracy using Smartsheet, APIs, RPA, and other relevant tools
- Partner with IT and TA Tech teams to integrate onboarding tools and systems for a seamless new hire journey
- Drive continuous improvements in onboarding processes to enhance efficiency, reduce manual effort
- Implement and standardize best practices across global onboarding operations
- Identify bottlenecks and inefficiencies, leveraging data to drive decision-making and prioritization
- Develop real-time dashboards and reports to track onboarding metrics, SLAs, and effectiveness
- Analyze data to identify trends, gaps, and opportunities for improvement
- Provide insights and recommendations to leadership based on data-driven findings
- Partner with TA, IT, and functional leaders to align onboarding processes with business needs
- Act as a liaison between onboarding teams and technical teams to ensure proper tool configuration and system enhancements
- Develop training and documentation to support onboarding teams in adopting new technologies and processes
Skills
- Smartsheet proficiency: Advanced knowledge of Smartsheet, including automation, formulas, and reporting
- Process automation mindset: Strong ability to identify and implement automation solutions to optimize workflows
- Operational strategy: Experience in optimizing processes at scale, preferably in a global or high-growth environment
- Data analytics: Ability to analyze and interpret data to drive strategic decisions
- Cross-functional collaboration: Proven ability to work across teams, including TA, IT, and business units
- Change management: Ability to drive adoption of new tools and processes among diverse stakeholders
- Technical aptitude: Experience with workflow automation tools, APIs, or robotic process automation (RPA) is a plus
Benefits
- Competitive compensation package
- Strong pay for performance rewards approach
- May be eligible for a cash bonus
- Equity rewards and benefits
- In accordance with our applicable plans and programs
- Pay offered is based on factors such as job-related knowledge, skills, experience, and work location
- Intuit conducts regular comparisons across categories of ethnicity and gender
Company Overview
Intuit provides financial software solutions to empower individuals and businesses. It was founded in 1983, and is headquartered in Mountain View, California, USA, with a workforce of 10001+ employees. Its website is https://www.intuit.com.Company H1B Sponsorship
Intuit has a track record of offering H1B sponsorships, with 125 in 2026, 692 in 2025, 550 in 2024, 586 in 2023, 842 in 2022, 773 in 2021, 514 in 2020. Please note that this does not guarantee sponsorship for this specific role.