Note: The job is a remote job and is open to candidates in USA. Vivint is a company focused on creating personalized AI experiences for households. They are seeking a Senior AI Experience Engineer to design and build systems that enhance personalization and recommendations based on user behavior and context.
Responsibilities
- Design and build personalization, recommendation, ranking, retrieval, candidate-generation, and re-ranking systems
- Develop household, user, device, event, and context representations using behavioral signals, embeddings, feedback, and product telemetry
- Build feedback loops from searches, dismissals, saves, notification engagement, customer actions, and product usage
- Partner with Agentic AI and AI Platform teams to connect short-term context, long-term memory, retrieval, and personalization
- Design experiments with Product and Analytics, including A/B tests, holdouts, interleaving experiments, contextual bandits, multi-armed bandits, or causal measurement where appropriate
- Deploy and monitor production recommendation systems with attention to latency, reliability, cost, privacy, and customer trust
Skills
- Bachelor's degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 5+ years of professional experience in software development, applied science, or ML engineering; or
- Master's degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 2+ years of professional experience in software development, applied science, or ML engineering
- Experience with ranking, retrieval, recommendation, personalization, or learning-to-rank systems
- Strong Python, SQL, data engineering, and production ML skills
- Experience with embeddings, behavioral datasets, online/offline evaluation, and experimentation
- Experience deploying ML systems into production with CI/CD and monitoring
- Strong communication skills and ability to partner with product, analytics, design, and engineering teams
- Experience with collaborative filtering, content-based recommendations, two-tower models, sequence models, or deep learning recommenders
- Experience with feature stores, vector retrieval, model serving, contextual bandits, or reinforcement learning
- Experience optimizing engagement, retention, click stream, notification relevance, customer satisfaction, or conversion metrics
- Experience with GenAI recommenders, RAG, AI memory, or agentic personalization
- Experience with smart home, IoT, security, energy, mobile, or device telemetry data
Benefits
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups
- Annual bonus
- Short- and long-term incentives
- Program-specific awards
- Benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts
Company Overview
Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support. It was founded in 1999, and is headquartered in Provo, Utah, USA, with a workforce of 10001+ employees. Its website is http://www.vivint.com.Company H1B Sponsorship
Vivint has a track record of offering H1B sponsorships, with 10 in 2025, 20 in 2024, 19 in 2023, 26 in 2022, 20 in 2021, 24 in 2020. Please note that this does not guarantee sponsorship for this specific role.