Note: The job is a remote job and is open to candidates in USA. SociallyIn is a 100% social media-focused agency that has been operating for 15 years. They are seeking a Social Media Account Manager to own client relationships, drive strategy, and grow accounts, requiring a candidate who is curious about the industry and adept in managing multiple client accounts.
Responsibilities
- Lead the charge for client accounts with strategy, content curation, distribution, and engagement
- 4-8 client accounts as the primary point of contact and strategic lead
- Leading day-to-day communication for multiple client accounts
- Building strong, trusted relationships with clients and internal teams
- Social strategy development, content direction, and performance optimization across all major platforms
- Influencer identification, outreach, and campaign management when applicable
- Leading client calls, presentations, reporting discussions, and strategic conversations
- Managing projects, timelines, deliverables, and cross-functional coordination
- Client growth, identifying expansion opportunities, and making the case for them
- Cross-functional collaboration with creative production, paid media, and strategy teams
- Social listening for trending content, conversations, topics, events, and news
- Ensuring clients feel supported, informed, and confident in the partnership
- Stay updated with industry trends, algorithm changes, and platform updates to ensure best results for clients
- Monitor, analyze, and report social media data to track performance against key performance indicators
- Performance reporting and storytelling that translates data into decisions
Skills
- 5-8 years of social media account management experience
- 2-3 years of agency experience required
- Strong grasp of social KPIs and the ability to analyze performance data to inform strategy
- Creative mindset with experience in campaign planning and idea generation
- Consistent track record of success in developing social media campaigns, and management of social media communities, with responsibilities in day-to-day management, growth strategies, paid media, measurement, engagement campaigns and content strategy
- Genuine curiosity about AI and willingness to experiment with new tools and workflows
- Excellent written communication - you can write a brief, an email, and a caption with equal skill
- Exceptional organizational skills
- Confidence in client-facing conversations with senior marketing leaders
- A genuine interest in social media as a discipline
- Innate curiosity and entrepreneurial spirit
Benefits
- Remote-friendly with daily morning team standups
- Medical, dental, and vision insurance
- 401(k) with company match
- Uncapped PTO
- Parental leave
- Paid volunteer time
- Home office allowance
- Learning Credit
- Direct exposure to senior leadership and a fast-moving, experimentation-friendly environment
Company Overview