Note: The job is a remote job and is open to candidates in USA. Intelligent Technical Solutions is a dynamic and expanding company seeking a Project Manager to deliver successful projects with a client-centric approach. The role involves coordinating resources, ensuring project execution meets client requirements, and maintaining project documentation.
Responsibilities
- Coordinate internal resources and third parties/vendors in the pursuit of excellent execution and collaboration
- Champion the consistently excellent execution of projects, meeting client requirements while maintaining tight project budgets and timelines
- Foster a culture of effective teamwork, contributing to the success of every project
- Create and maintain comprehensive project documentation
- Use appropriate verification techniques to manage changes in project scope, schedule and costs
Skills
- Minimum of 2 years leading project deployments, or relative experience
- Strong technical understanding of project components and systems
- Exceptional problem-solving skills and a proactive approach to optimization
- Outstanding communication and collaboration abilities for effective stakeholder engagement
- Client-focused mindset with a commitment to ensuring client satisfaction
- Flexibility, adaptability, and a service-centric approach to project execution
- Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is required
- Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients
- Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate, is required
- A home office set up that meets the following: Computer: A working computer with a minimum of 8GB RAM and one of the following: Windows 11 with an Intel i5 or i7 (8th generation or newer), or AMD Ryzen 5 or 7 (2000 series or newer), or macOS 12 or newer
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app
- Webcam: An HD webcam for video calls
- A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)
- Able to pass our online behavior and cognitive assessments
- Able to provide NBI Clearance (for PH applicants)
- Experience working with remote teams is desired
- Basic IT Systems Understanding: Familiarity with the general landscape of IT systems relevant to ITS projects, including a basic understanding of cloud services, network infrastructure, and cybersecurity principles
- System Integration Knowledge: Skills in understanding how various IT components (like software applications, databases, and network systems) integrate and impact project outcomes
- Data Analysis Tools: Proficiency in using data analysis tools for project reporting and decision-making, such as Microsoft Excel
Benefits
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
Company Overview
Company H1B Sponsorship