Note: The job is a remote job and is open to candidates in USA. Fetch is a company that helps people live rewarded every day, aiming to become the rewards destination for everyone. The Director of Product Design will lead the design team to enhance user experience and drive design strategy, ensuring that the Fetch app delivers a fun and engaging experience for users and partners.
Responsibilities
- Managing 2+ direct reports inside your Collective (a group of multi-disciplinary teams focused on the same problem space) and coach them in:
- Design strategy and continuous discovery
- World-class UI design
- Strategic, user-centered research & usability testing
- Acquainted with the existing roadmap and vision
- Learning our design process by contributing as an individual designer
- Owning the team’s design roadmap; aligning to product area goals and beginning to shape near-term priorities
- Driving the design vision and strategy of your collective in collaboration with Product, Engineering, and Research
- Contributing to a long-term vision (6+ months) for your collective
- Resolving team-level tradeoffs across scope, speed, and quality—anticipating and mitigating delivery risks before they become problems
- Holding team members accountable for delivery quality—addressing performance gaps early and directly
- Identifying and addressing team health risks—burnout, unclear ownership, and misalignment—before they compound
- Maintaining trust under delivery pressure by surfacing and resolving disagreements early and directly
- Maintaining a high-functioning design practice for your Collective
- Influencing cross-functional partners on scope, priorities, and tradeoffs—pushing back clearly when work is misaligned
- Proactively managing dependencies and sequencing—ensuring stakeholders understand priorities, tradeoffs, and timelines
- Leading small cross-team efforts with defined scope and clear ownership
- Improving team-level processes—clearer requirements, better prioritization, stronger communication
- Coaching designers across many collectives
Skills
- Player-coach leadership experience
- 3+ years of people management experience for Product Design team(s) or organization(s)
- Must have been for a consumer product at some point
- 8+ years of relevant experience, consumer, mobile app design experience required
- Exceptional eye for detail
- Experience with Figma
- Experience coaching designers on building research into their practice
- Experience partnering with animators and illustrators
- Technical acumen and experience designing for complex problems and tools
- Ability to self-direct and lean on their prioritization methods to get their work done in a fast-paced, startup environment
- Bonus if you have experience working with Rive
Benefits
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Company Overview