Overview
Are you self-motivated and eager to launch a career where your ambition will be rewarded with unlimited growth potential? ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title Curative. The ideal candidate must be action-oriented and passionate about cultivating lifetime customer loyalty. If you thrive in a fast-paced environment and excel at learning new processes, we invite you to apply today. Don’t miss this exciting opportunity to join ServiceLink, a company committed to providing on-going training and supporting every employee’s unique career goals.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
· Review daily reports to ensure completion of assigned duties
· Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
· Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner
WHO YOU ARE
You possess …
· Practical work experience within real estate industry and/or a vendor management service company.
· Excellent customer service and communication skills
· The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
Responsibilities
· Review Work In Progress reports to ensure completion
· Review and respond to management inquiries, as needed.
· Respond to escalated routes and questions from customers.
· Process orders in accordance with ServiceLink and client requirements
· Meet minimum daily production quota while maintaining a high degree of quality.
· Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements.
· Maintain open communication with team members and team leader
· Develop relationships with our vendors and our co-workers
. Perform all other duties as assigned.
Qualifications
· High School diploma or equivalent required
· Practical work experience within real estate industry
· Proven customer service skills
· Proficiency with personal computers