At AMC Health, we are transforming healthcare through advanced remote patient monitoring and virtual care solutions that help patients manage chronic conditions safely at home. Our care teams play a critical role in improving outcomes, enhancing patient engagement, and reducing avoidable hospitalizations.
We are seeking a Telephonic Nurse Care Associate (LPN/LVN) who is passionate about patient engagement, chronic care support, and using technology to improve healthcare delivery.
What You’ll Do
• Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs.
• Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols.
• Provide patient education and coaching to support adherence to care plans and lifestyle recommendations.
• Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards.
• Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care.
• Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes.
What You Bring
• Active LPN/LVN license in good standing.
• 5+ years of clinical experience, including 3+ years in care coordination, telehealth, home care, or chronic disease management.
• Experience supporting patients with conditions such as CHF, COPD, diabetes, or hypertension preferred.
• Strong telephonic communication, patient education, and motivational interviewing skills.
• Experience using EMR/EHR systems and comfort working in a technology-enabled care environment.
• Ability to work independently in a structured remote clinical workflow.
Why AMC Health
• Fully remote clinical role supporting patients nationwide
• Opportunity to work at the forefront of virtual care innovation
• Collaborative interdisciplinary care teams
• Meaningful work improving patient outcomes every day
• Growth opportunities within expanding virtual care programs
Work Environment Requirements
• Private, secure, distraction-free home workspace
• Reliable high-speed internet connectivity
• Ability to work schedules aligned with assigned patient populations or client time zones
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