Contronics is a leading provider of laboratory monitoring systems and software, calibration and temperature mapping services to NHS, healthcare, and life science organisations. For over 25 years we have continued to deliver outstanding reliability and unrivalled service standards.
POSITION:
The Site Engineer will be responsible for the installation, commission and maintain the company’s products efficiently and profitably on our customer’s site. This is a field based role primarily working in Leeds and the surrounding area. Travelling to sites further afield and overnight stays may be required.
JOB RESPONSIBILITIES:
Reporting to the Installation and Service Manager, the Site Engineer will be response for:
Specific:
Carry out installation, commissioning, installation/operational qualification testing, temperature mapping and customer training to company procedures within quoted timescales and budgets
Carry out calibration and validation to company procedures
Carry out comparison calibration to ISO procedure
Carry out routine service, emergency service and product updates as required under warranty or subsequent maintenance agreements
Diagnosing and fault-finding breakdowns. To liaise closely with the Support Manager and/or Installation & Service Manager reporting progress, gathering data, readings and information as requested
Undertake on-call duties. Be part of the ‘on call’ out of hours rota
Undertake annual calibration, alarm limit testing, temperature sensor validation and active sensor calibration and/or replacement
Complete all appropriate site documentation and returning copies to the office in an efficient timely manner. Ensure you use latest issue documentation and software
Feeding back customer comments (positive or negative), requests, observations and additional functionality requests
Proactively maintaining sufficient van stocks of installation materials and specific maintenance spares
Control and safeguard kitted products and equipment issued for installation projects
Act as project manager on specific projects
Carry out site surveys and preparing quotations for extensions to existing systems or new systems. Where appropriate, recommend suitable equipment to meet customers’ requirements and estimate material and labour costs
Complete site asset registers as and when required.
General:
Maintain effective communications with office staff
Manage own time effectively, complete and submit weekly timesheet, complete monthly expenses to business expense guidelines
Responsible for company vehicle, to keep the vehicle clean and tidy both inside and out. To regularly check all necessary fluid levels and tyre pressures. To notify the Installation and Service Manager when a service is due and of any defects
Take full responsibility for any equipment (including laptop and mobile phone) issued to you
Ability to download and print documents from home using own printer
Positively contribute to ISO 9001and ISO 17025 continuous improvement ethos
Attend any training/development courses that are deemed relevant by Contronics management
Attend any meetings/exhibitions outside of normal hours at the discretion of Contronics management
Comply with company Health and Safety rules and procedure
Comply with customer site Health and Safety rules and procedures
Wear appropriate PPE as required by company and/or customer Health and Safety rules and procedures. Report worn or defective PPE to Installation and Service Manager. Comply with NHSBT Site procedure and customer site procedure
Perform Comparison Calibration
Carry out other duties or jobs as and when required.
JOB QUALIFICATIONS:
PC literate (all MS Office suite) and aptitude to pick up new software packages quickly, including Windows.
Your personal characteristics will include:
Persistent and resilient under pressure to achieve timely deliverables whilst maintaining quality
High degree of initiative and self-motivation to work autonomously producing extremely accurate work
An ability to absorb information quickly
Excellent written and verbal communication skills
Flexible, conscientious approach and willingness to go the extra mile
High level of customer focus
Resourceful and keen to learn and share knowledge
Strong relationship management, teamwork and communication
Excellent interpersonal skills.
Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.
Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.
Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.