Senior Liability Claims Adjuster

Senior Liability Claims Adjuster Department: Claims Administration & Adjusting Employment Type: Permanent - Full Time Location: Home United States Reporting To: Natalie Bowen Compensation: $80,000 - $85,000 / year Description Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We are seeking a highly experienced Senior Liability Claims Adjuster to manage complex, high-exposure claims for governmental entities in Florida across multiple lines, including: Auto Liability General Liability Law Enforcement Liability Public Officials Liability Employment Practices Liability This role requires advanced technical expertise, strong analytical capabilities, and the ability to independently investigate, evaluate, and resolve claims with minimal supervision. The ideal candidate will demonstrate sound judgment, discretion, and a strong commitment to delivering exceptional client outcomes in a public sector environment. Key Responsibilities Independently investigate, evaluate, and resolve complex and high-severity claims across multiple liability lines Analyze claim exposures and determine appropriate strategies for resolution and settlement Evaluate coverage, liability, and damages, and establish and adjust reserves accordingly Handle claims involving governmental entities with an understanding of public sector immunities, statutes, and litigation nuances Collaborate with defense counsel to develop and execute litigation and defense strategies Communicate effectively with clients, claimants, attorneys, experts, and other stakeholders Negotiate favorable settlements on high-value and complex claims Ensure compliance with client guidelines, Davies policies and procedures, and all applicable Florida statutory, regulatory, and ethical requirements Maintain accurate, timely, and detailed claim documentation that supports claim outcomes Manage caseload priorities while maintaining service standards and quality expectations Skills, knowledge & expertise Minimum of 5+ years of claims adjusting experience with consistent high performance Demonstrated experience handling complex, high-exposure liability claims Experience with public entity or governmental claims strongly preferred Multi-line experience required (Auto, GL, EPL, Law Enforcement, Public Officials) Florida Adjuster License (or ability to obtain) required Experience in a TPA and/or client-facing environment preferred Extensive knowledge of multi-line liability claims handling, including public entity exposures Strong understanding of Florida claims regulations and governmental liability considerations Advanced investigative, analytical, and decision-making skills Proven ability to negotiate complex and high-value claims Experience managing litigated claims and working closely with defense counsel Excellent verbal and written communication skills Strong organizational skills with the ability to manage competing priorities Proficiency in claims management systems and Microsoft Office applications Equal Employment Opportunity & Legal Notices Benefits At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes: Medical, dental, and vision plans to support your health and that of your family A 401(k) plan with employer matching Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees Paid holidays Life insurance and short‑term and long‑term disability coverage Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard. Compensation Transparency: The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. Background Check & Fair Chance Compliance  Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements. Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at [email protected]