, Türkiye
Job Family Group:
Commercial and Retail
Worker Type:
Regular
Posting Start Date:
March 6, 2026
Business Unit:
Downstream and Renewables
Experience Level:
Experienced Professionals
Job Description:
Job Description Summary
Within this job family, a range of retail-based positions can be found such as those in Sales and Operations and Marketing which aim to attract and retain customers who visit our retail stations, build long-term customer loyalty and create demand for Shell’s brand; Business Development which looks to identify new opportunities as well as to leverage more from existing accounts; and Strategy which aims to provide expert problem-solving and project management support as the business transforms to be a customer centric Mobility retailer with a business model that is resilient in the energy transition.
Additional Job Description
This role is to ensure all sales, financial, operational and HSSE goals of the territory are delivered in compliance with SGBP and through the implementation of customer and dealer value propositions that maximizes profitability and sustainable long-term growth; in collaboration with Network, Fleet Solutions, Commercial Fuels, NFR, Marketing, Finance, Credit, Supply Distribution, Legal teams.
- Responsible for the management and realization of negotiations with dealers, delivering local Network Real Estate targets as part of Multi Year Plan (MYP), specifically being in charge and focused on implementation of the strategy, covering, maintaining and expanding network through Contract Renewals and delivering growth through NTI/S and VA projects throughout Turkey within the Territory.
- Deliver IP volume targets of the Territory by taking site-based actions in collaboration with Network, NFR and Marketing team.
- Deliver projects consistent with network plans at maximum profitability by means of commerciality and optionality.
- Manage DSO, OD and Credit Risks of the Territory in line with STAS plans, and avoid bad debt
- Support and deliver agreed Territory execution plan of CR DVP Offer on time (vs NFR SPANCOP) to maximize NFR Income
- Ensure all lease renewals of the Territory are managed in line with agreed commercial returns.
- Deliver growth, contract renewal, care and maintain, value added and asset integrity projects as per network & sales plans to increase network efficiency and profits and ensures long-term growth and competitive position in the territory
- Deliver growth, contract renewal, care and maintain, value added and asset integrity projects as per network & sales plans to provide top and bottom-line growth in the Territory.
- Continuously monitor market, competitors, legislation, customer demand trends to update relevant parties and incorporate into operations.
- Ensure site operational excellence and service quality are maximized by coaching and motivating Dealers and SAS’s.
- Ensure all global and local retail programs, projects and organizations are being delivered successfully.
- Provide support and influence dealers to fully comply with local regulations and EMRA requirements.
- Working according to ISO9001 Quality Management and ISO27001 Information Security Management principles
Requirements:
An experienced retail / sales professional (at least 5 years) in the respective LoB/SF with knowledge about all interfaces within retail and with other LoBs
- Fluency in English, valid driving license and computer (MS) literacy.
- Skill level of customer understanding, HSSE and negotiation.
- Working skill level of financial table analysis (P&L, profitability analysis),
- Excellent relationship building and communication skills
- Analyses and solves problems Skill
- Personal creativity and innovation Skill
- Uses computer and communications systems Skill
- Manages business performance Skill
- Business planning and evaluation Knowledge
- Manages knowledge and information Skill
- Works and embeds change Knowledge
- External Focus Knowledge
- Stakeholder engagement Skill
- Negotiate - Skill
- Communicates and persuades Skill
- Team working Skill
- Understand & Apply Retail HSSE Standards Skill
- Understand & Apply Retail Economics Skill
- Understand Shell Retailing Principles Skill
- Manage Site/Cluster Operating Standards Skill
- Manage Platforms & Agreements Knowledge
- Recruit, Select & Develop Retail People Knowledge
- Manage Relationships with Retailers Skill
- Manage Site/Cluster Performance & Admin Skill
- Manage Retail Fuels Pricing Execution Skill
- Manage Retailer Value Proposition Skill
- Cities: Gaziantep, Mardin, Şanlıurfa
- Base Location: Gaziantep
- Territory : GAZİANTEP-ŞANLIURFA
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DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.