Revenue Operations Analyst – Order Management

About Nue.io Nue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. Our mission is simple: empower go-to-market teams to move faster, close smarter, and scale with confidence. With an elegant, no-code interface and deep Salesforce integration, we streamline the entire quote-to-revenue journey — from complex pricing and approvals to seamless renewals. Backed by top-tier investors and trusted by forward-thinking companies, Nue.io is redefining revenue operations for a product-led world. But we’re more than our product — we’re a team built on curiosity, trust, ownership, and a genuine passion for building great things together. We foster a culture where people can do their best work, grow quickly, and make a real impact. And we’re growing! If you're excited by big challenges, smart teammates, and a high-velocity environment, we’d love to meet you. What You’ll Do: Role Overview We are seeking a detail-oriented Revenue Operations Analyst to own order management, commission reconciliation, and light collections across Salesforce and NetSuite. This role ensures accuracy and integrity across the quote-to-cash lifecycle—from deal close through invoicing, commission payout, and cash receipt. This role operates at the intersection of Sales, Finance, and RevOps and serves as a critical control point to ensure that booked revenue, commissions paid, and cash collected are fully aligned and auditable. Key Responsibilities 1. Order Management & Deal Audit • Review all Closed-Won opportunities prior to final booking to ensure: • Accurate products, pricing, terms, billing schedules, and revenue treatment • Correct opportunity ownership, splits, and commission eligibility • Validate alignment between Salesforce and NetSuite • Manage a structured Pending Review → Audited → Booked workflow • Partner with Finance to ensure clean handoff from opportunity to invoice • Audit all commissionable deals prior to payout: • Validate commission rates, splits, accelerators, and eligibility • Confirm invoices are issued and paid in NetSuite per commission policy • Investigate and resolve commission discrepancies with Sales and RevOps • Maintain clear audit trails supporting Finance and external audits 3. Light Collections & AR Support • Monitor past-due invoices in NetSuite • Conduct professional, relationship-aware outreach on overdue balances • Partner with Sales and Customer Success to unblock payment issues • Escalate risk accounts, trends, and aging concerns to Finance leadership 4. Process Ownership • Serve as a functional bridge between Salesforce and NetSuite to ensure data accuracy and consistency across revenue systems • Identify recurring deal, invoicing, or commission issues and recommend process improvements Success Metrics (First 90 Days) • 100% of Closed-Won deals audited prior to booking • Reduced commission disputes and payout corrections • Improved visibility into AR aging and collections follow-through • Clean, auditable Salesforce ↔ NetSuite handoffs What You’ll Bring: • 1-3 years experience in Revenue Ops, Finance Ops, Sales Ops, or Order Management • Hands-on experience with NetSuite (invoicing, AR, or order management) • High attention to detail with a strong audit mindset • Ability to enforce policy while partnering constructively with Sales • Strong Excel / Google Sheets skills Bonus Points (optional): • Salesforce experience (Opportunities, Accounts, reporting) • Experience with CPQ and subscription SaaS billing models • Exposure to commission plans and incentive compensation • Experience supporting audits or revenue compliance • Familiarity with quote-to-cash integrations between Salesforce and NetSuite What We Offer: • Competitive compensation and benefits that reward your talent and impact. • Comprehensive health, vision, dental, and life insurance • A front-row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting-edge challenges shaping the future of SaaS, finance, and payments. • The opportunity to build truly groundbreaking products — your work won’t just support the business; it will influence how companies around the world monetize and grow. • A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers. • Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition. About Nue.io We believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end. This requires a truly disruptive product and innovative team - we’re bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue Analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence. We are an equal oppor