← All Jobs
Jun 20, 2026

Retention Sales Development Representative II

Apply Now
Job Description: • Developing and maintaining strong relationships with advertisers, managing full end‑to‑end sales cycle, and client relationship post launch • Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment. • Creating sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers. • Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage. • Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing. • Ensuring accurate contact mapping within the book of business and tracking contact movement updates. • Engaging active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses. • Identifying opportunities to standardize materials and processes to provide high-quality support at scale. • Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution. Requirements: • 1+ years of experience in a sales or business development role, preferably in the advertising and/or CPG industry. • Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships. • Proven track record of meeting or exceeding sales targets and KPIs. • Excellent organizational and project management skills. • Detail-oriented with a focus on accuracy and quality. • Ability to adapt to a fast-paced and dynamic environment. • Strong advertising industry knowledge and understanding of CPG advertising is a plus. • Familiarity with CRM software (e.g., Salesforce) and sales engagement tools. • Familiarity with leveraging AI to assist in sales processes and maximize efficiency. • Experience working with and prioritizing a large book of business. Benefits: • Highly market-competitive compensation and benefits • Sales Incentive Plan