Note: The job is a remote job and is open to candidates in USA. Unisys is a global information technology company that provides innovative solutions to its clients. The Windows Systems Support role involves ongoing Systems Administration support, including installation, maintenance, and troubleshooting of hardware and software in Windows environments. Key responsibilities include client engagement, performance testing, and training to ensure system reliability and availability.
Responsibilities
- Provides Systems Administration support for multiple organizations across the company, building on responsibilities such as:
- Provides Systems Administration hands-on support, troubleshooting and technical guidance
- Analyzes and recommends commercially available hardware and software capable of meeting network, systems, and user requirements
- Contributes to the design, development, and maintenance of Systems Administration infrastructure (routers, switches, and application load balancers)
- Engages with clients to gather specifications, requirements, and systems expectations
- Coordinates with client contacts to align operational recommendations with business needs
- Configures and maintains software performance, stress, and load tests, and makes recommendations based on results
- Remediates daily incident tickets to maintain Windows system availability and reliability
- Conducts training sessions with users and Systems Administration team members
Skills
- BA/BS degree and 4–6 years of relevant experience OR equivalent combination of education and experience
- Deep expertise in Windows systems administration
- Strong troubleshooting and technical support background
- U.S. Citizenship and U.S. residency required
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