Note: The job is a remote job and is open to candidates in USA. Aisle and Abroad is seeking dependable and customer-focused individuals to join their team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.
Responsibilities
- Respond to client inquiries regarding travel options, reservations, and itinerary details
- Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
- Review travel information for accuracy, including dates, traveler details, and accommodations
- Provide timely updates and clear communication before and after travel
- Maintain organized records of client interactions and reservations
- Deliver professional and responsive customer support
Skills
- Strong written and verbal communication skills
- Customer-focused mindset with attention to detail
- Comfortable using online systems and digital platforms
- Ability to work independently in a remote environment
- Previous customer service, hospitality, or administrative experience is helpful but not required
Benefits
- Structured onboarding and guided training
- Access to booking tools and travel supplier resources
- Ongoing professional development opportunities
- Flexible remote work environment
- Supportive and collaborative team culture
Company Overview
Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. It was founded in 2022, and is headquartered in , with a workforce of 11-50 employees. Its website is https://aisleandabroad.online/.