Note: The job is a remote job and is open to candidates in USA. Omnicell is committed to transforming pharmacy care through outcomes-centric innovation. The Technical Sales Operations Program Manager will own the planning, coordination, and execution of high-impact commercial and Sales Operations programs, partnering with various teams to drive initiatives and ensure strategic projects are delivered effectively.
Responsibilities
- Translate executive goals into program charters with clear scope, success metrics, timelines, and decision points
- Help drive the end-to-end delivery of strategic projects — from prioritization and planning through execution and measurement
- Define and manage dependencies, risks, issues, and tradeoffs, escalating when decisions or air cover are needed
- Serve as a point of contact and strategic advisor for complex Sales Operations challenges across the business
- Lead and develop core program teams and routines (weekly workstream syncs, cross functional working sessions, operating committee preps, steering meetings)
- Drive alignment across Sales, Finance, Product, CX, IT, Comp, and Enablement, ensuring owners know what’s expected and when
- Prepare pre‑reads, decision packs, and follow‑ups so leaders have clear options and next steps after each governance touchpoint
- Align strategic projects into the broader Rhythm of Business (forecast cadence, QBRs, annual planning, SPIFFs, product launches)
- Ensure programs are sequenced realistically against field bandwidth and calendar constraints
- Partner with Sales Ops Managers, ASP, and other capability teams to define, prioritize, and deliver system improvements that improve day‑to‑day operating efficiency
- Partner with Analytics, Finance, and Data teams to define program KPIs and dashboards (adoption, impact, financial outcomes)
- Track organizational goals, important metrics, and risks, surfacing issues early, guiding problem-solving discussions, and driving follow-through resolutions
- Inspire change management efforts, ensuring smooth adoption of process improvements and system changes across all impacted collaborators
- Coordinate field‑facing assets (FAQs, one‑pagers, playbooks, timelines) so sales leaders and reps understand what’s changing and why
- Gather field feedback, translate it into structured requirements, and feed it back into program design and prioritization
- Document and refine repeatable playbooks for key programs (e.g., account planning cycles, refresh campaigns, forecasting improvements)
- Find opportunities to improve processes and ways of working, partnering with teams to help drive clarity, efficiency, and scalability
- Help move Sales Ops capabilities from ad hoc to managed/optimized by making programs more predictable and scalable over time
Skills
- 7–10 years of experience in Sales Operations, Program/Project Management, Strategy, or related roles in a B2B environment
- Proven track record leading cross‑functional programs from concept through execution (not just participating)
- Strong program management toolkit: charters, roadmaps, RAID logs, stakeholder maps, governance routines
- Excellent executive communication skills—able to distill complex, messy work into crisp narratives and clear options
- Comfort working with data and financials (e.g., pipeline, bookings, quota, margin, productivity), even if you're not the primary analyst
- Demonstrated ability to influence without authority across Sales, Finance, Product, and technical teams
- Experience in Sales Operations or Revenue Operations in a growth or transformation context
- Familiarity with CRM and Sales planning/comp tools (e.g., Salesforce, Varicent, or similar)
- Background working with or alongside Sales Analytics / FP&A to measure program impact
- Formal training or certification in program/project management (e.g., PMP, PgMP, Agile) is a plus
- Healthcare, med‑tech, or complex enterprise B2B sales experience is a plus
- Synthesize data and qualitative feedback into simple narratives that show if initiatives are working and what should change
- Track Sales Performance across key segments, programs, and leadership forums, helping translate results into clear actions, priorities, and executive visibility
- Own tracking and reporting for Sales Incentives and special programs, including SPIFFs and targeted performance campaigns, monitoring participation, progress, payout alignment, and overall business impact
Benefits
- Remote work arrangement
- Employee Impact Groups fostering inclusion and belonging
- Learning and well-being programs that support personal and professional growth
- Commitment to Environmental, Social, and Governance (ESG) initiatives
- Support and reasonable adjustments for individuals with disabilities during the hiring process
Company Overview
Company H1B Sponsorship