Note: The job is a remote job and is open to candidates in USA. K Group Companies is a locally owned technology service provider established in Grand Rapids, MI, serving clients across the United States. They are seeking a Technical Account Manager to act as the primary liaison with clients, focusing on building relationships and ensuring solutions align with client needs in the physical security domain.
Responsibilities
- Develop and manage client relationships, serving as the primary point of contact for key accounts
- Generate new business opportunities by expanding within existing accounts
- Collaborate with clients to understand business challenges and align solutions across physical security and managed services
- Leverage knowledge of CCTV, intrusion, fire, and nurse call systems to design tailored solutions
- Stay current with new security technologies, products, and industry trends to advise clients effectively
- Partner with technical teams to ensure client needs are accurately translated into deliverables
- Identify opportunities for up-selling and cross-selling across the security and IT service portfolio
Skills
- 2-4 years of technical sales or account management experience in security or related industries
- Strong knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems
- Must have experience in account management
- Excellent communication and relationship-building skills
- Be able to work at a fast-paced environment
- Strong technical aptitude with digital and security technologies
- Commercially minded with a focus on delivering measurable client and business outcomes
Benefits
- Competitive base salary based on experience
- Bonus and commission programs
- Paid Time Off (PTO)
- Volunteer Paid Time Off (VTO)
- 100% employer paid family health insurance premium
- 100% employer paid disability insurance
- 100% employer paid dental & vision insurance
- 401k with Safe Harbor contributions from company annually
- Profit sharing opportunities
Company Overview
K Group Companies is a group of companies located in Grand Rapids, MI, focused on providing technology solutions for many markets throughout North America, since 1980. It was founded in 1980, and is headquartered in Grand Rapids, Michigan, USA, with a workforce of 51-200 employees. Its website is http://www.kgroupcompanies.com/Home.aspx.