Note: The job is a remote job and is open to candidates in USA. Rula is a remote-first company dedicated to improving mental health care. They are seeking a Strategy & Operations Manager to enhance provider quality initiatives through data-driven decision making and operational programs, focusing on measurable outcomes and cross-functional collaboration.
Responsibilities
- Drive and elevate provider quality initiatives through data-driven decision making and high-impact operational programs
- Lead scalable quality initiatives across the provider network by identifying gaps, sizing opportunities, and driving quarterly programs that move key metrics
- Partner cross-functionally to align on priorities, execute with rigor, and measure what matters
- Own initiatives such as psych provider quality reviews, note quality improvements, and AI-powered documentation programs
Skills
- 5+ years of professional experience in highly analytical, fast-paced environments like management consulting, investment banking, or high-growth technology startups
- Mastery of Excel or Google Sheets for advanced financial, operational, and statistical modeling
- Highly proficient in SQL with comfort independently querying, joining, and cleaning large, messy datasets
- A proven track record of not just delivering insights, but successfully executing cross-functional projects that move core business metrics
- Highly organized, detail-oriented, and execution-focused
- 1+ years of experience in a high-growth health tech startup environment
- Experience partnering with clinicians (e.g., psychiatrists, therapists) and translating clinical workflows and quality standards into measurable, data-driven improvements
- Familiarity with tools like Salesforce, Looker, or Hex
- Experience managing external vendors or partners
Benefits
- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access: Start saving for your future
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP): Supporting your mental and physical health
- Quarterly department stipend: Fun team-building activities or in-person gatherings
- Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
- Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend
Company Overview
Rula is a leading company in the behavioral healthcare space, with a mission to make mental healthcare work for everyone. It was founded in 2019, and is headquartered in Los Angeles, California, USA, with a workforce of 501-1000 employees. Its website is https://www.rula.com.