Note: The job is a remote job and is open to candidates in USA. Genetec is a technology company that values independence and innovation among its employees. They are seeking a Strategic Account Manager to develop account business strategies, manage product marketing, and ensure client satisfaction while achieving sales quotas.
Responsibilities
- Develop the Account’s business, its various stakeholders, their product selection, budgeting and purchase decision-making processes, cross-selling, upselling, and implement account growth strategies
- Develop and implement business and marketing plans within the identified account to define business objectives, goals, and programs
- Advance our Product Marketing, training, and R&D groups to ensure that the strategic account’s requirements are understood and considered as part of new product planning
- Expand and mature the Product Marketing Management & Marketing Communications teams to develop tailored sales tools and related presentations for the Regional Sales Manager and other teams as needed
- Become proficient in positioning the capabilities of Genetec relative to high-value potential end user needs
- Position, promote, and identify strategies around the SC SaaS product line for named accounts as well as additional accounts
- Provide product demonstrations and commercial training to account stakeholders
- Uncover customer needs, identify opportunities for cross- and upselling, assist in response to RFx, and assist in preparation of quotes and proposals
- Keep Genetec sales management abreast of account activity, trends and opportunities through existing company communications options
- Engage with the Commercial Team to develop account strategies, coverage, and follow-up
- Closely manage forecasts and achieve quotas
- Monitor and report satisfaction levels
- Update and maintain data in CRM or other applications
- Acquire, maintain and report accurate and detailed knowledge of product, market and competition
- Assist Genetec Sales team with development, preparation and delivery of regularly scheduled sales performance reviews in accordance with the Genetec Channel Partner Program; includes data analysis, performance against goals, product sales targets, etc
Skills
- College degree or equivalent experience
- 10+ years of high-tech sales experience, including national/strategic account management
- Excellent communication skills; able to articulate clearly and effectively in person, over the phone and in writing; strong presentation skills
- Excellent interpersonal and problem-solving skills; ability to work with a minimum of direction and supervision to be able to translate broad directives into useful tactics and meaningful activities
- Understanding of large-company business practices; ability to influence and leverage company management and key contributors to achieve growth goals
- Ability to influence and gain consensus among multiple stakeholders in group purchase situations
- Ability to work cross-functionally and build relationships with core stakeholders
- Working knowledge and proficiency in Microsoft Word, Excel and PowerPoint
- Acumen for understanding complex technology systems
- Proven sales achievement/track record
- Open to travel up to 50% of the time anywhere within California
- Security industry background
- IT and/or IP Security industry background
Benefits
- Attractive compensation package with 401K match
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
Company Overview
Genetec is a Canadian provider of IP video surveillance, access control and license plate recognition solutions in a single platform. It was founded in 1997, and is headquartered in Montreal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is http://www.genetec.com/.