[Remote] Staff Software Engineer - Platform, SysEng | USA | Remote

Note: The job is a remote job and is open to candidates in USA. Grafana Labs, the company behind the open observability cloud, is seeking a Staff Software Engineer for their Platform SysEng squad. This role focuses on improving the performance and scalability of Grafana Cloud's observability platform while collaborating with engineering teams to enhance infrastructure and reliability.

Responsibilities

• We are hiring for the Platform SysEng squad
• Currently, SysEng is working across engineering with a goal of reducing new region build timelines to meet customer demands
• We’re part of a Platform Engineering group that manages infrastructure for the teams that are building some of the most cherished tools - Grafana, Mimir, Loki, Tempo, Pyroscope to name a few

Skills

• Proven delivery of large distributed systems. Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact
• Demonstrable experience in system design. Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost
• Hands-on cloud and platform experience. Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy
• Reliability and performance ownership. Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end
• Excellent coding and design skills. You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well
• Comfort with AI-assisted development. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team's workflow
• Influence without authority. Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment
• Strong communicator. Clear written and verbal communication that works across engineers and non-technical stakeholders
• You've worked in or on open source, or other community-based projects previously. At Grafana Labs, 'OSS is in our DNA'
• Familiarity with Kubernetes scheduling and projects like Karpenter
• Terraform and/or Crossplane experience. We have mixed usage - each has its strengths
• Experience with Tanka and/or Jsonnet

Benefits

• Benefits include equity, bonus (if applicable) and other benefits listed here.
• All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
• We will comply with local legislation where applicable.
• You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.
• You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Company Overview

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