Note: The job is a remote job and is open to candidates in USA. Omnicell Specialty Pharmacy Services is redefining medication management through a unified cloud platform. They are seeking a Staff Product Designer to shape the system and drive outcomes across an entire product ecosystem, focusing on experience strategy and design leadership.
Responsibilities
- Define and drive end-to-end experience strategy across a platform or large product ecosystem
- Establish north star visions, experience principles, and interaction models that scale across teams
- Architect cross-product journeys, workflows, and information architecture, ensuring consistency and coherence
- Identify opportunities to unify fragmented experiences into a single, opinionated platform experience
- Lead design for ambiguous, high-impact problem spaces where no clear solution exists
- Translate company strategy into clear design direction and roadmaps
- Set the bar for design quality through hands-on prototyping and system-level thinking
- Drive alignment across Product, Engineering, and executive stakeholders
- Use prototypes as the primary tool for strategy, validation, and communication
- Push boundaries with AI-assisted design, adaptive interfaces, and intelligent workflows
- Explore and define new interaction paradigms (AI copilots, automation, predictive UX)
- Guide teams on when and how to leverage Figma Make, code-based prototyping, and AI tools
- Lead multi-team initiatives that span products, services, and customer journeys
- Influence decisions at the director, VP, and cross-functional leadership level
- Resolve conflicting priorities and drive cohesive platform decisions
- Act as a connector across teams, ensuring consistency without slowing velocity
- Frame complex problem spaces through systems-level customer understanding
- Guide research direction and synthesize insights into strategic opportunities
- Ensure solutions drive measurable outcomes (adoption, efficiency, safety, revenue impact)
- Bring a service design mindset to multi-step, real-world workflows
- Shape and evolve the design system, patterns, and interaction models as a platform asset
- Drive adoption and governance of shared components, tokens, and UX standards
- Establish mechanisms for consistency at scale without blocking innovation
- Mentor senior designers and elevate overall team capability
- Provide directional critique, not just tactical feedback
- Define and reinforce design culture, standards, and ways of working
- Serve as a thought leader for modern product design practices (AI, prototyping-first, systems thinking)
Skills
- 8+ years in product design, with significant experience on platforms, ecosystems, or multi-product systems
- Demonstrated ownership of large, ambiguous initiatives with measurable business impact
- Experience influencing multiple teams or product areas simultaneously
- Proven ability to define experience strategy, IA, and system-level design frameworks
- Track record of driving cross-product consistency and platform unification
- Ability to connect user needs, business strategy, and technical constraints into clear direction
- A portfolio showcasing platform-level thinking, not just features
- End-to-end journeys across systems
- Prototypes as deliverables, not static design artifacts
- Clear linkage to business and user outcomes
- Deep experience integrating AI into product design workflows
- Comfort with code-backed prototyping tools (e.g., Figma Make, Claude Code, Builder.io, Lovable, or equivalent)
- Ability to critically evaluate and guide AI-generated outputs at scale
- Demonstrated ability to lead without authority, influencing senior stakeholders
- Strong storytelling and communication skills, able to align executives and cross-functional teams
- Experience mentoring other designers and raising team standards
- Experience designing enterprise SaaS platforms or regulated environments (e.g., healthcare)
- Background in service design, operations, or systems design
- Experience shaping design organizations, governance models, or design systems at scale
Benefits
- Remote work opportunity
- Employee Impact Groups fostering inclusion and belonging
- Learning and well-being programs that support personal and professional growth
- Support and reasonable adjustments for individuals with disabilities during the hiring process
Company Overview