Note: The job is a remote job and is open to candidates in USA. Applause is raising the bar for digital quality and employee experience, providing award-winning software testing and UX research solutions. The Sr. Technical Program Manager for Data Platform will lead the evolution of the enterprise data ecosystem, manage program roadmaps, and drive strategic growth in data governance initiatives.
Responsibilities
- Lead the data and analytics ecosystem, driving execution for ingestion, integration, cataloging, governance, and AI enablement
- Own the technical roadmap and tooling, balancing new capabilities with stability and vendor management
- Set standards for code reviews, semantic design, data quality, and release management
- Architect end-to-end data flows and approve significant technical changes
- Perform hands-on modeling, SQL, and pipeline work while debugging production issues and leading postmortems
- Manage program timelines, milestones, and domain mapping workshops
- Establish and run the data steward program and certification framework
- Manage the access model, including role-based security and PII classification, in partnership with InfoSec and Legal
- Ensure data catalog coverage, lineage, and quality SLAs
- Prepare the ecosystem for AI grounding through high-quality curation and semantic models
- Author governance policies and lead change management for organizational adoption
- Translate business needs into clear plans and partner with stakeholders to align roadmaps
- Facilitate working sessions and executive reviews while reporting on ecosystem SLAs
- Manage budgets and mitigate risks to prevent blockers
- Maintain comprehensive documentation for decisions, RACI, and operating rhythms
Skills
- 8+ years in technical program management or data leadership
- Expertise in Snowflake, Looker, Fivetran, and semantic layer technologies
- Experience with warehouse security (RBAC, row-level, masking) and data governance programs
- Proficient in git workflows for data and semantic models
- Hands-on with data catalogs (Atlan, Collibra) and quality tools (Anomalo, Monte Carlo)
- Knowledge of PII, GDPR, and SOC 2 compliance
- Proven multi-workstream program and technical team leadership
- Successful track record of enterprise tooling adoption and executive communication
- Skilled facilitator and analytical problem-solver across all levels
- Global time zone flexibility and clear sense of urgency
- Familiarity with AI/LLMs or agentic data frameworks is a plus
Benefits
- Employee-centric benefits and competitive compensation strategy are designed to support your physical and mental well-being, promote work-life balance, and fuel your professional growth.
- We have a flexible work environment with top talent from across the globe
- Collaborate with an international team of 450+ passionate, talented co-workers
- Expand your portfolio with exciting, hands-on projects providing exposure to well-known, global brands
- Learn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demand
- Experience a supportive culture that emphasizes teamwork, innovation and transparency
- Share your voice! Contribute and integrate creative and innovative ideas across roles and departments
Company Overview
Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers. It was founded in 2007, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.applause.com.