Note: The job is a remote job and is open to candidates in USA. Transcarent is a health and care platform that integrates various services to enhance consumer experiences. The Sr. Project Manager- Care Delivery (Contract) will lead cross-functional projects aimed at advancing the company's strategic initiatives in care delivery, ensuring effective planning and execution while collaborating with various stakeholders.
Responsibilities
- Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization
- Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting
- Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures
- Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups
- Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes
- Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations
- Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up
- Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and execution
- Facilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updates
- Act as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiatives
- Build strong relationships across teams and influence outcomes without direct authority
- Support structured decision-making by clearly documenting options, tradeoffs, risks, and recommendations
- Ensure stakeholders are informed, engaged, and accountable throughout the project lifecycle
- Support the continued development and standardization of project management processes for the Care Delivery team
- Ensure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practices
- Track project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-out
- Partner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycle
- Identify opportunities to improve project delivery, team efficiency, communication, and execution quality
- Promote a culture of accountability, urgency, transparency, and continuous improvement
Skills
- Bachelor's degree required
- 5+ years of project management experience; PMP certification preferred
- 3+ years of experience in healthcare, digital health, clinical operations, insurance, or a related healthcare setting
- Demonstrated ability to manage complex, cross-functional projects in a fast-moving, evolving environment
- Strong project planning, execution, risk management, and stakeholder management skills
- Proven ability to manage multiple priorities, competing deadlines, and complex dependencies
- Excellent written and verbal communication skills, including the ability to present clear updates to leadership and diverse stakeholder groups
- Experience facilitating meetings, planning sessions, working groups, or executive-level project updates
- Strong problem-solving skills with the ability to bring structure and clarity to ambiguous situations
- Commitment to deadlines with a strong sense of urgency and ownership
- Ability to influence without authority and drive accountability across cross-functional teams
- Experience supporting virtual care, care coordination, clinical operations, health advocacy, or member-facing healthcare programs
- PMP, CAPM, Agile, Scrum, or similar project management certification
- Experience with project governance, portfolio management, roadmap tracking, or PMO processes
- Experience with tools such as Smartsheet, Monday.com, Asana, Jira, Confluence, Miro, Lucid, or Visio
- Familiarity with healthcare technology platforms such as EHRs, CRMs, care management systems, or member engagement platforms
- Experience supporting technology-enabled operational change, workflow redesign, or implementation of new care delivery models
- Experience with reporting tools such as Tableau, Power BI, Looker, or similar analytics platforms
Benefits
- Corporate bonus program or a sales incentive (target included in OTE)
- Stock options
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Company Overview
Transcarent is a provider of a healthcare platform that facilitates improved outcomes and cost-effective decisions. It was founded in 2020, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.transcarent.com.