Note: The job is a remote job and is open to candidates in USA. Lakeview Loan Servicing, LLC is seeking a Senior Benefits Analyst responsible for the analysis, administration, and continuous improvement of employee benefits programs. This role involves managing benefits offerings, analyzing data for cost savings, and ensuring compliance with regulations while collaborating with various internal and external stakeholders.
Responsibilities
- Manage and administer all US and Canada employee benefit programs, including medical, dental, vision, savings and spending accounts, life insurance, disability, retirement, absence, and wellness initiatives
- Evaluate current benefits offerings and recommend enhancements based on market trends, utilization data, and employee needs
- Support benefits strategy development and implementation aligned with organizational objectives
- Analyze benefits data (enrollment, claims, utilization, and cost trends) to identify opportunities for cost savings and program improvements
- Develop reports, dashboards, and executive summaries to support decision-making
- Conduct benchmarking studies to ensure competitiveness in the market
- Conduct reconciliations and system audits
- Act as primary liaison with benefits vendors, brokers, and consultants
- Monitor vendor performance and service levels; resolve escalated issues
- Participate in vendor selection, implementations, RFP processes, and contract negotiations
- Ensure compliance with US federal, state, and local regulations (e.g., ERISA, ACA, HIPAA, COBRA) and Canada regulations
- Prepare and review required US filings and disclosures (e.g., Form 5500, SPD, SAR, 1095-Cs) and Canada filings and disclosures
- Lead testing and audits (e.g., 401k, non-discrimination)
- Stay current on regulatory changes and assess impact on benefits programs
- Lead and execute annual open enrollment processes
- Develop and deliver clear, engaging employee communications and educational materials
- Conduct benefits presentations and training sessions for employees and HR partners
- Partner with HR, HRIS, Payroll, Finance, Vendor Risk, Information Security, and Legal teams to ensure seamless benefits operations
- Support system integrations and HRIS updates related to benefits
- Assist with mergers, acquisitions, and other organizational changes impacting benefits
Skills
- Bachelor's degree in Human Resources, Business Administration, Finance, or related field (or equivalent experience)
- 5 - 8+ years of progressive experience in benefits administration or benefits analysis
- Strong knowledge of employee benefits programs and applicable laws/regulations. US required, Canada preferred
- Advanced analytical skills with the ability to interpret complex data and trends
- Expertise in HRIS systems (e.g., Workday, UKG) and Excel (pivot tables, modeling)
- Excellent communication and presentation skills
- Strong project management and organizational abilities
- High attention to detail and problem-solving mindset
- Adaptability and continuous improvement
- Attention to detail and accountability
- Strategic thinking and business alignment
- Analytical mindset and data-driven decision-making
- Compliance, governance, and risk orientation
- Collaboration and stakeholder management
- Customer-focused approach and employee experience mindset
- Project execution and operational excellence
- CEBS (Certified Employee Benefit Specialist), CBP, or similar certification
- Experience in a large or multi-state organization preferred
- Workday expertise is highly preferred
Benefits
- Annual bonus
- Medical coverage starting on day one
- Company-matched 401(k)
Company Overview