Note: The job is a remote job and is open to candidates in USA. Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. They are seeking a Senior Technical Program Manager to lead large-scale enterprise IT transformation initiatives, focusing on modernizing legacy systems and improving enterprise technology operating models.
Responsibilities
- Lead end-to-end execution of enterprise IT transformation programs (e.g., cloud migration, ERP modernization, platform consolidation, digital enablement, cybersecurity uplift)
- Contribute significantly to defining program elements, objectives, sequencing, and success metrics
- Develop and manage integrated program roadmaps across applications, infrastructure, data, security, and business operations
- Establish program governance structures, including steering committees, executive reporting, risk registers, and dependency management frameworks
- Drive alignment across CIO leadership, enterprise architecture, engineering, cybersecurity, data, and business stakeholders
- Coordinate legacy system decommissioning, technical debt reduction, and platform rationalization efforts
- Manage financial forecasting, capital planning, vendor engagements, and resource capacity planning
- Ensure architectural compliance and alignment with enterprise standards and target-state technology strategy
- Identify and mitigate program risks, including operational, regulatory, data privacy, and business continuity risks
- Lead change management efforts in partnership with business units to drive adoption and operational readiness
- Track and report transformation KPIs including cost savings, performance improvements, resiliency gains, and user adoption
- Leverage AI to enhance and streamline project management processes and workflows
- Improve enterprise delivery maturity through standardized tooling, portfolio visibility, and execution best practices
- Serve as a trusted advisor to executive leadership on transformation sequencing, tradeoffs, and investment priorities
Skills
- 8–12+ years of experience leading complex IT programs within large, matrixed enterprise environments
- Demonstrated experience delivering enterprise-scale transformations (cloud adoption, ERP implementations, M&A system integrations, data platform modernization, infrastructure transformation)
- Strong knowledge of enterprise architecture principles (application, data, infrastructure, security domains)
- Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure models
- Deep understanding of modernization patterns (API enablement, microservices, DevOps, CI/CD, containerization)
- Proven ability to manage multi-million-dollar budgets and external vendors/system integrators
- Expertise in risk management, regulatory compliance considerations, and business continuity planning
- Experience with portfolio and program management tools (Jira Align, ADO, Planview, Smartsheet, ServiceNow, or similar)
- Strong executive communication skills and ability to influence at the VP/C-suite level
- High stakeholder confidence and strong executive transparency
- Provide thought leadership within technical program management and Agile practices
- Work under limited supervision with high level of autonomy
- Navigate ambiguity in complex projects to drive alignment across stakeholders
- Certifications such as PMP, PgMP, SAFe, ITIL, TOGAF, or cloud certifications preferred
Company Overview
Zelis is modernizing the healthcare financial experience for all. It was founded in 2016, and is headquartered in Bedminster, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is https://www.zelis.com.