Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Senior Product Manager - Middle Revenue Cycle Automation & AI is responsible for driving the strategy, roadmap, and delivery of AI enabled and automation capabilities supporting the middle revenue cycle. This role involves collaborating with various teams to deliver high impact automation that reduces manual effort and improves operational efficiency.
Responsibilities
- Defines product vision and roadmap for AI and automation across middle revenue cycle workflows (coding, CDI, charge capture, utilization review); prioritizes high-impact use cases based on customer pain points, operational efficiency, and financial outcomes; refines strategy using market trends, customer feedback, and performance data
- Owns end-to-end product delivery, including requirements, user stories, and OKRs (automation, accuracy, throughput, financial impact); partners with data science on model design, testing, deployment, monitoring, and human-in-the-loop decisions
- Drives adoption, automation lift, and operational impact; uses analytics and stakeholder insights to measure performance, communicate value, and inform continuous improvement
- Collaborates across engineering, data science, design, architecture, RCM operations, compliance, and customer success; communicates product vision and tradeoffs to technical and non-technical audiences
Skills
- 8+ years of experience in healthcare technology, healthcare services, or enterprise software
- 5+ years of experience in product management with AI enabled or automation driven products
- Hands on experience supporting coding, CDI, (middle revenue space) or revenue cycle workflows within US healthcare
- Experience working closely with engineering and data science teams in agile development environments
- Experience partnering with Operations teams to understand operational workflows and identify product development opportunities
- Proven experience leveraging AI-driven automation to identify and drive cost saving initiatives
- Proven experience delivering workflow embedded automation or decision support products
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
Company Overview
We’re evolving health care so everyone can have the opportunity to live their healthiest life. It was founded in 1985, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://frontiertherapies.optum.com.