Note: The job is a remote job and is open to candidates in USA. Rithum is an AI‐first organization that provides a trusted commerce network for brands, suppliers, and retailers to deliver seamless e-commerce experiences. As a Senior Product Manager, you will own the strategy, roadmap, and outcomes for a key product area within Rithum's commerce platform, leveraging AI-powered capabilities to drive product development and enhance client relationships.
Responsibilities
- Be the owner of our Catalog/Listings product and drive the long-term vision for the world’s leading eCommerce platform, leveraging AI-first approaches to accelerate discovery, decision-making, and delivery
- Synthesize qualitative inputs—including client interviews, support tickets, and survey feedback—using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy
- Define, write, and maintain AI evaluation datasets and rubrics to measure model performance (e.g., accuracy, hallucination rates, tone)
- Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives
- Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration
- Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment
- Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery
- Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity
- Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience
- Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust
- Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met
- Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability
- Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions
Skills
- 3+ years of proven product management experience within the B2B SaaS industry with a complex enterprise level product, preferably in ecommerce
- Experience building products that help brands and sellers successfully onboard product catalogs, including tools for feed submission, validation feedback, and error resolution that reduce friction and time-to-live for new listings
- Experience defining and tracking catalog health metrics, such as attribute completeness, image quality scores, indexing latency, etc, and using data to prioritize roadmap investments that improve catalog quality at scale
- Experience as a Product Manager working on AI-powered products, AI workflows, or data & insights platforms
- Hands-on experience writing evaluations for AI/ML systems (e.g., RAG systems, agents, LLMs)
- Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business
- Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms
- Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams
- Experience using AI tools to synthesize qualitative research (e.g., client interviews, support tickets, survey feedback) into structured themes, opportunity areas, and/or prioritization inputs
- Experience prototyping product concepts or workflows using AI tools (e.g., generating wireframe descriptions, user flows, or low-fidelity mockups via AI) to validate ideas before engineering investment
- Proven use of AI to accelerate documentation workflows (PRDs, release notes, one pagers, etc.) while maintaining high quality and appropriate editorial judgment
- Comfort using AI-assisted tools for data exploration and analysis (e.g., natural language querying of datasets, AI-generated chart interpretation, or anomaly identification) to support faster, evidence-based decisions
- Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery
- Comfortable presenting product strategy and impact to stakeholders across all levels of the organization
- Analytically minded with proficiency in data-driven decision making and experience with product analytics tools
- Experience collaborating with large clients – our clients are some of the biggest in commerce
- Positive & growth-oriented mindset with a strong bias to action
- Strong and concise written & verbal communication skills with the ability impactfully tailor your communication to any audience
- Ability to explain technical concepts to non-technical audiences
- Ability to work in fast-paced environments and manage multiple projects simultaneously
- Bachelors or Advanced degree
- 5+ years of product management experience
- Expertise in product discovery and search, including ownership of search relevance, indexing strategies, faceted navigation, and ranking models that drive measurable improvements in findability and conversion
- PM experience at a top tech company or fast-growing startup preferably in eCommerce
- Intrapreneurial/founder mindset
- Experience working on a global product management team
Benefits
- Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
- A 6% 401(k) match
- Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- Accident, critical illness, and hospital indemnity insurance
- Pet insurance
- Legal assistance and identity theft insurance plans
- Life insurance 2x salary
- Access to the Calm app and the Employee Assistance Program
- $65/month Remote work stipend for internet
- Culture and team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
Company Overview
Company H1B Sponsorship