Note: The job is a remote job and is open to candidates in USA. Capital One is looking for a Senior Strategic Client Manager to join the Partnerships Team. You’ll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Ad Solution’s suite of products, acting as a key liaison between clients and internal teams to execute marketing campaigns from start to finish.
Responsibilities
- Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Ad Solutions
- Integrate Capital One Ad Solution’s products and services with our merchant partners
- Leverage data and analytical methodologies to optimize and grow your book of business
- Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Ad Solutions
- Work with Product, Revenue Management, and other key stakeholders to help drive our business
- Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
- Owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams
- Demonstrated success leveraging data, analytical and communication skills
- Create and deliver executive level decks & materials
- Travel onsite for merchant visits and/or industry conferences
Skills
- At least 8 years of experience in a strategic client facing sales or account management roles
- At least 8 years of experience reviewing or analyzing data
- Strong strategic, analytical, and data-analysis skills
- Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions
- Excellent communication skills, both written and verbal
- Experience in identifying, creating, and building strategies to achieve organizational objectives
- Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners
- Experience partnering on and creating product roadmaps
- A strong deference to team culture, collaboration, and open communication
- Bachelor's Degree
- 7+ years of affiliate, enterprise sales, performance marketing, or account management experience
- 11+ years of experience in a client facing role
- Proven track record of managing, selling, and developing relationships with Strategic Merchants
- Experience managing technical sales and integrations
- Demonstrated success selling and managing merchants on sophisticated ad platforms
- Strong data, analytical and communication skills
Benefits
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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