Note: The job is a remote job and is open to candidates in USA. Quo is a company revolutionizing communication for small businesses with an AI-powered platform that integrates calls, texts, and customer information. They are seeking a Senior AI Developer Experience Engineer to lead the transformation of AI tooling, improve developer productivity, and enhance the software development lifecycle across the organization.
Responsibilities
- Define and drive DevEx strategy across engineering organizations, partnering with senior leaders to align investments with business priorities
- Design, implement, and optimise CI/CD pipelines and lifecycle automation platforms
- Build developer tools and automation to simplify and expedite the software development lifecycle from requirements through release
- Define and promote golden paths for building, deploying, and operating services
- Reduce tooling fragmentation through consolidation, strong defaults, and principled standardisation
- Identify and eliminate friction across build, test, deployment, and operations workflows
- Improve and maintain core infrastructure across multi-cloud and hybrid environments
- Collaborate with cross-functional teams to drive best practices in reliability, testability, and performance
- Represent DevEx strategy in senior technical forums and drive engineering culture improvements
- Iterate on evaluation frameworks that keep automation, AI-assisted tooling, and coding agents reliable and aligned with sound software engineering practices
Skills
- 8+ years of professional software engineering experience, with at least 3 years focused on developer productivity, platform engineering, or internal tooling
- Strong hands-on coding skills in one or more modern languages such as Python, Go, Java, TypeScript, Kotlin, or Swift
- Deep experience with CI/CD systems, build infrastructure, testing frameworks, and deployment automation
- Demonstrated ability to influence engineering practices across multiple teams or organisations
- Exposure to AI-assisted engineering workflows, coding agents, or LLM evaluation pipelines
- Experience improving developer productivity at a company with hundreds or thousands of engineers
- Experience identifying, measuring, and systematically eliminating friction in the software development lifecycle
- Ability to balance standardisation with developer autonomy - knowing when to enforce defaults and when to empower teams
- Proven track record of translating technical strategy into measurable outcomes
- Experience operating critical systems with high reliability, observability, and availability requirements
- Clear and effective communication skills with the ability to engage both technical and leadership audiences
- Experience building and scaling internal developer platforms as products (e.g., Backstage or similar portals)
- Experience with application lifecycle management or automation at enterprise scale
- Passion for engineering excellence and a track record of raising the technical bar across teams
Benefits
- Equity
- Extensive medical coverage
- A monthly lifestyle stipend
- A flexible PTO policy
Company Overview
Quo (formerly OpenPhone) is the collaborative phone system trusted by teams at over 90k businesses. It was founded in undefined, and is headquartered in , with a workforce of 51-200 employees. Its website is https://try.quo.com/linkedin-visit-website.