Note: The job is a remote job and is open to candidates in USA. Auris is a payroll and HR partner for small and medium-sized businesses, recently acquired by Acrisure. The Revenue Operations Partnerships Manager is responsible for building and scaling the operational foundation for the partner channel, managing the end-to-end partner experience, and collaborating with various teams to ensure partner success.
Responsibilities
- Own the operational onboarding experience for new partners, including system setup, access provisioning and documentation delivery
- Design and maintain the partner sales process, including how deals are registered, routed, tracked, and closed across different partner types
- Partner with our in-house legal team to ensure partner agreements meet company standards and move through review and execution efficiently
- Document partner operational processes end to end and work closely with the Training team to transfer that knowledge to partners, inside sales, and field sales teams
- Partner with inside sales and field sales leaders to manage internal processes that handle partner-referred leads, ensuring clean handoffs, clear ownership, and visibility into lead status
- Serve as the Salesforce power user for all things partner, including partner records, deal registration, reporting, and process improvements
- Build scalable playbooks and standard operating procedures that keep partner operations running consistently as the program grows
- Identify gaps and friction points in partner workflows and recommend solutions that improve both the partner experience and internal efficiency
- Act as a trusted operational advisor to business development leaders by surfacing data, trends, and insights that inform partner strategy
Skills
- Bachelor's degree in Business, Operations, Sales, or a related field preferred (or equivalent practical experience)
- 4 to 7 years of experience in Sales Operations, Revenue Operations, Partner Operations, or Business Development Operations
- Strong hands-on experience with Salesforce, including configuration, reporting, and user support; partner portal or PRM experience is a plus
- Proven track record documenting processes and building SOPs that get adopted and followed
- Experience working with or supporting channel partners, resellers, referral partners, or affiliate programs
- Comfort working directly with legal teams on agreements, contract workflows, and review cycles
- Ability to work cross-functionally and influence stakeholders at multiple levels
- Willingness and ability to travel up to 15% as needed
- Highly organized with a natural instinct for bringing structure to ambiguous work
- Strong writer who can turn complex processes into clear documentation that people actually use
- Sales operations background with a working understanding of pipeline, lead routing, and handoff dynamics
- Business development mindset that balances partner relationship needs with internal operational rigor
- Excellent communication skills, especially when translating between legal, sales, training, and partner audiences
- High attention to detail with a focus on data integrity and operational consistency
- Collaborative, solution-oriented approach and comfortable driving adoption of new processes and tools
- Experience with partner management platforms, CRM tools, or deal registration systems is a plus
Benefits
- Competitive compensation
- Comprehensive benefits package
- Collaborative, mission-driven culture with high visibility and impact
- Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
- Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
- Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
- Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
Company Overview
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management. It was founded in 2005, and is headquartered in Grand Rapids, Michigan, USA, with a workforce of 10001+ employees. Its website is http://acrisure.com.