Note: The job is a remote job and is open to candidates in USA. RoShay Services is seeking a Remote Customer Service Representative to join their team, providing support to union members with supplemental benefits. The role involves handling client communications, educating clients on benefits, and ensuring accurate record-keeping.
Responsibilities
- Handling inbound and outbound calls with prospective clients
- Scheduling virtual appointments and delivering benefits presentations
- Educating clients on coverage options and available programs
- Completing applications and maintaining accurate client records
- Delivering high-quality customer service and participating in training opportunities
Skills
- Excellent verbal communication and interpersonal skills
- Positive, energetic attitude with a professional demeanor
- Basic computer proficiency and ability to work digitally
- Team-oriented mindset and legal work authorization in the U.S. or Canada
Benefits
- Full benefits package after initial period
- Remote work with flexible scheduling
- Weekly pay and performance bonuses
- Incentive trips and career advancement opportunities
Company Overview