Note: The job is a remote job and is open to candidates in USA. Tekion Corp is a company focused on delivering strategic customer engagements in the SaaS domain. The Project Engagement Manager will manage customer-facing engagements, coordinate cross-functional teams, and ensure customer satisfaction through effective communication and program execution.
Responsibilities
- Manages the planning and execution of customer-facing engagements, ensuring successful delivery against agreed timelines and objectives
- Acts as the primary liaison between customers and internal teams throughout the engagement lifecycle
- Coordinates cross-functional delivery efforts across Product, Engineering, Customer Success, and Services
- Tracks engagement health, risks, milestones, and deliverables, ensuring transparency and alignment
- Supports executive briefings, status reporting, and change management throughout engagements
- Collaborates with internal stakeholders to identify growth opportunities and support long-term client success
- Contributes to best practices, templates, and methodologies used in customer engagement management
Skills
- 6–8 years of experience in customer-facing roles, such as engagement management, program delivery, or consulting
- Proven experience coordinating cross-functional programs or enterprise customer engagements
- Bachelor's degree in Business, Communications, or related field
- Strong planning, communication, and risk management skills
- Familiarity with CRM and delivery tools such as Salesforce, Asana, Smartsheet, or Jira
- Experience in SaaS, technology, or enterprise delivery environments
- PMP, CSM, or other certifications are a plus
Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
Company Overview
Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry. It was founded in 2016, and is headquartered in Pleasanton, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.tekion.com.Company H1B Sponsorship
Tekion Corp has a track record of offering H1B sponsorships, with 2 in 2026, 10 in 2025, 11 in 2024, 14 in 2023, 17 in 2022, 13 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.