Note: The job is a remote job and is open to candidates in USA. MetLife is seeking a Product Management Associate for their Disability & Absence division. This role involves driving technology and operational improvements, supporting product strategy, and collaborating with various teams to enhance customer outcomes and operational efficiency.
Responsibilities
- Partner closely with the Product Manager to support product strategy, roadmap development, prioritization, and delivery planning for Disability and Absence operational capabilities
- Analyze operational processes, data, and business challenges to identify inefficiencies, opportunities, and technology-enabled solutions that improve performance and customer outcomes
- Translate business opportunities into clear product requirements, features, and user stories, partnering closely with engineering teams to design and deliver effective solutions
- Collaborate with Operations, Product Owners, and Technology teams to align priorities, manage stakeholder expectations, and support successful delivery and adoption of solutions
- Support the Product Manager in developing business cases, benefit realization plans, executive communications, and strategic recommendations
- Explore and evaluate emerging technologies, including AI, automation, and data-driven capabilities, to identify opportunities to solve business problems and improve operational effectiveness
Skills
- Experience in Product Management, Business Analysis, Operations Support, or a related discipline with a proven ability to analyze business processes and translate opportunities into product solutions
- Strong knowledge of Disability and Absence products and operations, including the ability to identify operational challenges, evaluate data and business processes, and develop strategic recommendations
- Experience working within Agile environments, including feature definition, requirements gathering, backlog prioritization, and collaboration with Product Owners and technology teams
- Strong analytical, problem-solving, and data analysis skills, including advanced Microsoft Excel capabilities and the ability to use data to support decision-making, prioritization, and business case development
- Excellent communication, presentation, and stakeholder management skills, with the ability to influence partners across Operations, Product, and Technology and effectively communicate initiatives from concept through delivery
- Curiosity and willingness to learn new technologies, business processes, and AI capabilities in a rapidly evolving environment
- Bachelor's Degree and 5+ years of experience supporting the development and delivery of technology products, applications, or operational transformation initiatives
- Experience partnering with Product Managers to support roadmap development, strategic planning, prioritization, and delivery of business-focused solutions
- Experience with process mapping, requirements documentation, user story development, and benefit realization planning
- Knowledge of technologies such as APIs, automation platforms, data solutions, reporting tools such as Power BI, and familiarity with AI concepts and practical business applications
- Demonstrated ability to guide Product Owners, promote product management best practices, balance strategic planning with successful execution, and experience working within SAFe or similar Agile frameworks
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