Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. The Product Designer for Unsecured Lending will design end-to-end user experiences for borrower-facing flows, translating product requirements into high-quality designs that impact millions of borrower interactions.
Responsibilities
- Design end-to-end user experiences across borrower-facing flows
- Translate product requirements into wireframes, interactive prototypes, and high-fidelity visual designs
- Collaborate with product managers and engineers to align on scope, constraints, and implementation details
- Deliver production-ready designs and ensure design intent is preserved through development handoff
- Incorporate user feedback, data insights, and stakeholder input to iterate on designs
- Partner with adjacent teams (e.g., Growth) to ensure seamless experiences across the borrower journey
Skills
- 3+ years of product design experience, owning small-to-medium projects end-to-end
- End-to-end design: problem/goal definition, rapid user testing and user research, wireframing and strong iterative instincts, interaction and visual design including strong typography skills, running an articulate and repeatable user-centered design process
- Proficiency in Figma, strong fluency in GenAI tools
- Gives, receives, and incorporates feedback at each stage
- Gets stakeholder buy-in; delivers smooth design handoffs where resolution matches design intent
- Understands business context at a high level and how design impacts it
- Fluency in working within design systems
- Experience with complex multi-step flows with branching outcomes and plentiful edge cases (applications, forms, comparison tools)
- Strong familiarity with contributing to or advancing design systems
- Experience in Fintech, lending, insurance, or other heavily regulated consumer products
- Experience working in a triad model (PM/Eng/Design)
Benefits
- Target bonuses
- Equity compensation
- Generous benefits packages (including medical, dental, vision, and 401k)
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
Company Overview
Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.