Note: The job is a remote job and is open to candidates in USA. Optum is a global leader in health care innovation, focused on developing solutions that enhance health systems and improve lives. They are seeking a Principal Site Reliability Engineer (SRE) to establish and scale reliability practices across large-scale cloud platforms, emphasizing automation and AI-enabled operations.
Responsibilities
- Define and drive SRE standards across teams
- Lead implementation of:
- + SLOs, SLIs, error budgets
- + Observability (metrics, logs, tracing)
- + Resiliency patterns (failover, self-healing)
- Improve reliability through automation and proactive risk mitigation
- Drive reliability practices in Azure environments
- Apply AIOps (anomaly detection, intelligent alerting, automation)
- Influence engineering teams without direct authority
Skills
- Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
- 10+ years of experience in Site Reliability Engineering, Software Engineering, or Cloud Engineering
- Experience influencing multiple teams or platforms without direct ownership
- Demonstrated experience improving reliability through automation, tooling, or AI-enabled approaches
- Proven hands-on expertise in: Reliability engineering (SLOs, SLIs, incident management, observability)
- Distributed systems in cloud environments (Azure preferred)
- Solid understanding of system design, performance, scalability, and failure modes
- Experience implementing AI/ML or AIOps solutions in production environments (e.g., anomaly detection, alert optimization, automation)
- Experience standardizing observability frameworks (e.g., OpenTelemetry or similar)
- Experience working in complex enterprise or regulated environments
- Background supporting large-scale, mission-critical systems
- Proven ability to influence senior technical stakeholders
- Location: MN
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
Company Overview
We’re evolving health care so everyone can have the opportunity to live their healthiest life. It was founded in 1985, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://frontiertherapies.optum.com.