Note: The job is a remote job and is open to candidates in USA. System One is seeking a Pega Business Systems Analyst to join their team. The role involves converting business-defined UX concepts into various configurations within the Constellation framework, leading case design and modeling, and ensuring adherence to design governance and guardrails.
Responsibilities
- Convert business-defined UX concepts into:
- Case types, stages, and steps
- Views and view configurations
- Data objects and relationships
- Ensure designs align with Constellation patterns and constraints
- Challenge and refine UX designs that are not feasible in Constellation
- Lead creation and refinement of:
- Case life cycles
- Personas and user journeys
- Data models (case + data objects)
- Simplify and standardize workflows to fit Constellation best practices
- Identify opportunities for reuse across case types
- Drive design and configuration using App Studio (not Dev Studio-first mindset)
- Define:
- Views (forms, fields, layouts)
- Assignments and processes
- Partner with SSAs to ensure clean handoff for any advanced logic
- Enforce Constellation-aligned design decisions:
- Avoid unnecessary customization
- Prevent “Cosmos-style” UI thinking
- Ensure solutions adhere to:
- Pega guardrails
- Reusability and maintainability standards
- Act as the first line of defense before escalation to LSA
- Facilitate:
- Design workshops
- Playback/demo sessions
- Translate business feedback into actionable configuration changes
- Educate stakeholders on:
- What Constellation can and cannot do
- Trade-offs in design decisions
- Partner with LSA on:
- Design decisions impacting architecture
- Data model alignment
- Work with SSAs/SAs to:
- Clarify requirements
- Ensure accurate implementation
- Identify when requirements require:
- Custom components
- Integration changes
- Create and refine user stories with:
- Clear acceptance criteria
- Constellation-aware design context
- Ensure stories are:
- Build-ready
- Free of ambiguity
- Prioritize work with product owners
Skills
- 6–10 years total Pega, with at least 1–2 real Constellation implementations, and strong BSA + App Studio experience
- Strong personal initiative, drive, motivated to learn
- Strong written and communication skills
- Banking experience
Company Overview
System One is a professional staffing firms. It was founded in 2008, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 5001-10000 employees. Its website is http://www.systemoneservices.com.