Note: The job is a remote job and is open to candidates in USA. Brillio is a rapidly growing digital technology service provider that partners with Fortune 1000 companies to drive digital transformation. They are looking for a skilled Node.js Backend Developer to design and implement serverless applications on AWS, focusing on enhancing customer interactions within contact center platforms.
Responsibilities
- Design, develop, and maintain Node.js applications running on AWS Lambda
- Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex
- Develop integrations between contact center platforms and enterprise applications, databases, CRM systems, and third-party APIs
- Create reusable Lambda services to support authentication, routing, customer identification, case management, and self-service transactions
- Develop RESTful APIs and event-driven architectures using AWS services
- Implement secure coding practices, including encryption, authentication, authorization, and data protection controls
- Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps services
- Troubleshoot production issues and optimize application performance, scalability, and reliability
- Collaborate with solution architects, contact center engineers, QA teams, and business stakeholders throughout the software development lifecycle
- Develop automated unit, integration, and regression tests for serverless applications
- Create technical documentation, deployment procedures, and operational runbooks
Skills
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience
- 3+ years of Node.js development experience
- 2+ years of hands-on AWS development experience
- Experience developing and deploying AWS Lambda functions
- Experience with Amazon Connect and/or Amazon Lex
- Strong knowledge of REST APIs, JSON, and microservices architectures
- Experience with AWS services such as API Gateway, DynamoDB, S3, CloudWatch, IAM, SNS, SQS, and EventBridge
- Experience using Git and GitHub for source control and CI/CD pipelines
- Strong debugging, troubleshooting, and performance optimization skills
- Understanding of secure software development practices and cloud security principles
- Experience developing contact center IVR solutions
- Experience with conversational AI and chatbot implementations
- Experience integrating with CRM platforms such as Salesforce or ServiceNow
- Knowledge of Infrastructure as Code (CloudFormation, CDK, or Terraform)
- Experience working in Agile development environments
- AWS Developer Associate or AWS Certified Solutions Architect certification
Company Overview
Brillio is a technology consulting and technology services company focused on the implementation of digital technologies. It was founded in 2014, and is headquartered in Santa Clara, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.brillio.com.Company H1B Sponsorship
Brillio has a track record of offering H1B sponsorships, with 53 in 2026, 258 in 2025, 240 in 2024, 281 in 2023, 314 in 2022, 196 in 2021, 406 in 2020. Please note that this does not guarantee sponsorship for this specific role.