Note: The job is a remote job and is open to candidates in USA. Delphi-US is a national recruiting firm based in Newport, Rhode Island, specializing in IT, Engineering and Professional Staffing services. They are seeking a Network Engineer to provide operational support, process improvement, and collaboration to enhance network infrastructure.
Responsibilities
- Provide day-to-day support and troubleshooting for enterprise network infrastructure, including routers, switches, firewalls, and wireless technologies
- Clearly explain core networking concepts (e.g., subnets, routing, VLANs, TCP/IP) to both technical and non-technical stakeholders
- Perform root cause analysis and proactively identify network inefficiencies or areas for optimization
- Contribute to process improvement initiatives, documenting best practices and standard operating procedures
- Collaborate with cross-functional teams to enhance efficiency, reliability, and resiliency in IT operations
- Participate in team-building and knowledge-sharing efforts, fostering a culture of collaboration and continuous learning
- Provide coverage during 2nd shift hours twice per month to support 24/7 operational needs
- Ensure compliance with security standards, policies, and procedures across all supported platforms
Skills
- CCNA certification
- 5–10 years of professional experience as a Network Engineer or similar role
- Strong understanding of networking concepts (e.g., subnetting, routing protocols, switching, DNS, DHCP)
- Proven ability to document processes and contribute to process improvement initiatives
- Strong problem-solving and analytical skills with a proactive 'hunt-and-peck' mindset for identifying issues
- Ability to work collaboratively within a team environment and support team growth
- Experience in a large enterprise or healthcare IT environment
- Knowledge of ITIL processes and service management tools
- Exposure to cloud networking (AWS, Azure, GCP)
- Experience with firewall and security technologies (Cisco ASA, Palo Alto, etc.)
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