Note: The job is a remote job and is open to candidates in USA. UFP Site Built is a company that focuses on building strong partnerships with national retail customers. The National Account Manager is responsible for driving sales growth and expanding market share for pressure-treated wood products, while ensuring excellent communication and service with retail partners.
Responsibilities
- Serve as the primary point of contact for assigned national retail accounts, ensuring consistent communication, service, and execution
- Lead strategic growth initiatives for targeted product categories, with emphasis on pressure-treated wood and ProWood distribution items
- Develop and execute account-specific business plans to achieve revenue, profit, and volume targets
- Drive penetration of new products and services into existing retail accounts
- Participate in product line reviews, gathering competitive insights and market feedback to inform pricing, product development, and merchandising strategies
- Attend and lead meetings with national retail accounts to present opportunities, review performance, and strengthen partnerships
- Collaborate with National Service Managers, Regional Sales Managers, and Customer Service Representatives to address field requests and implement action plans
- Resolve customer issues promptly, ensuring high levels of satisfaction
- Foster relationships with National, Regional and Local Pro Sales Team
- Launch and manage new business programs, merchandising initiatives, and promotional campaigns with retail partners
- Ensure alignment between retail requirements and UFP operational capabilities
- Partner with marketing and product teams to design programs that enhance brand visibility and customer engagement
- Manage account assets, including inventory turnover, and aged inventory
- Prepare accurate and timely sales reports, forecasts, and account updates
- Monitor and analyze sales performance to identify trends, risks, and growth opportunities
Skills
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- Minimum 3 years of customer-facing sales or account management experience, preferably in retail, manufacturing, or building materials
- Strong working knowledge of Microsoft Office (Excel, Word, Outlook)
- Exceptional communication, negotiation, and presentation skills
- Strong business acumen and ability to develop strategic account plans
- Proven ability to manage multiple priorities and meet deadlines
- Strong problem-solving skills and customer-first mindset
- Ability to travel as needed for account meetings and industry events
- Self-starter with strong organizational skills
- Highly motivated, goal-oriented, and results-driven
- Professional, collaborative, and adaptable
- Demonstrates a strong entrepreneurial spirit
- Responsible and trustworthy to work under little supervision
- Highly motivated and enthusiastic
- Good interpersonal skills and good communicator
- Team player and goal oriented
- Reliable and maintain good attendance
- Professional and respectful
- Able to pass a drug test
- Manufacturing and UFP product line experience preferred
Company Overview
UFP Site Built, a division of UFP Construction, uses its expertise, innovative drive, and unmatched access to materials of all types to provide the highest quality products and components for your construction needs. It was founded in 1955, and is headquartered in Grand Rapids, MI, US, with a workforce of 10001+ employees. Its website is https://www.ufpsitebuilt.com.