Note: The job is a remote job and is open to candidates in USA. Siemens Healthineers is a leader in medical technology, dedicated to creating better outcomes and experiences for patients. The Medical Imaging Field Engineer will be responsible for servicing imaging equipment, ensuring customer satisfaction, and managing financial performance in the assigned territory.
Responsibilities
- You will be servicing Imaging Equipment in the Eastern KY area. Customer Service Engineer Level based on prior experience
- You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites
- You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction
- You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management
- You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
Skills
- Minimum high school diploma, Technical Degree or equivalent experience
- 1-2+ Years of field service experience is desired
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting
- You have strong customer service and communication skills
- Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
- Valid driver's license, ability to drive independently day and night, and good driving record required
- Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone
- This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver's license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law)
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Company Overview