Note: The job is a remote job and is open to candidates in USA. Divurgent is a healthcare organization focused on improving operational effectiveness and customer experience. They are seeking a Manager of Healthcare Cybersecurity Operations to lead the evolution of their enterprise security operations program, overseeing daily operations, incident response, and strategic initiatives in partnership with a Managed Security Service Provider.
Responsibilities
- Serve as the primary operational liaison with MSSP vendor and manage the overall partnership
- Oversee daily security operations, including alert management, ticket quality, incident response coordination, and operational effectiveness
- Establish, monitor, and continually improve service level agreements (SLAs), key performance indicators (KPIs), and operational performance metrics
- Lead weekly operational meetings, monthly performance reviews, and quarterly strategic business reviews with the MSSP
- Coordinate enterprise cybersecurity incident response activities between internal teams and the MSSP
- Develop and continuously improve incident response playbooks and operational procedures
- Lead threat hunting initiatives leveraging MITRE ATT&CK methodologies and emerging threat intelligence
- Ensure effective integration of security technologies, including SIEM, SOAR, EDR, vulnerability management, and ticketing platforms
- Drive continuous tuning and optimization of security monitoring to improve detection accuracy while reducing false positives
- Partner with infrastructure, networking, cloud, compliance, and application teams to strengthen the organization's security posture
- Develop executive dashboards and board-level reporting that communicate cyber risk, incident trends, and operational performance
- Translate complex cybersecurity risks into business-focused recommendations for executive leadership
- Mentor, coach, and develop cybersecurity staff while fostering collaboration between internal resources and the MSSP
- Support third-party risk management activities and ensure compliance with healthcare regulatory requirements and cybersecurity frameworks
Skills
- Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related discipline (or equivalent experience)
- 10+ years of progressive cybersecurity or information security experience (14+ years without a degree)
- 5+ years of leadership experience managing cybersecurity operations or security teams
- Demonstrated experience working with Managed Security Service Providers (MSSPs) or outsourced Security Operations Centers (SOCs)
- Strong technical knowledge of: SIEM, SOAR, Endpoint Detection & Response (EDR), Firewalls, Vulnerability management platforms
- Deep understanding of incident response methodologies, cyber kill chain concepts, and the MITRE ATT&CK framework
- Experience establishing operational metrics, vendor governance, and performance management
- Excellent leadership, communication, analytical, and project management skills
- Experience supporting large healthcare organizations
- Knowledge of healthcare cybersecurity regulations, including HIPAA and HITECH
- Experience with cloud security technologies across AWS, Azure, or Google Cloud Platform
- Familiarity with scripting or automation technologies such as Python
- Professional cybersecurity certifications such as CISSP, CISM, GIAC, Security+, CASP+, or other comparable credentials
Benefits
- Financial benefits
- Health and Wellness benefits
- Community and Culture benefits
- Team coffee breaks and happy hours
- A book club
- A grill master competition
- March Madness events
- A Divurgent Pets group
- Team engagement programs
Company Overview