Note: The job is a remote job and is open to candidates in USA. Bering Straits Native Corporation (BSNC) Government Services is a holding company that oversees subsidiaries providing services to government clients. They are seeking a Knowledge and Content Manager to govern business development content repositories, maintain SharePoint sites, enforce content management procedures, and train users on knowledge management best practices.
Responsibilities
- Own and govern all Business Development/proposal content repositories, ensuring accuracy, usability, and controlled access across the company
- Architect, configure, and maintain the Business Development SharePoint site, lists, libraries, permissions, and views; integrate with Microsoft Teams
- Establish and enforce taxonomy, metadata, naming conventions, and Standard Operating Procedures for content creation, tagging, storage, and lifecycle management
- Build and maintain centralized libraries for:
- Proposal boilerplate and corporate/subsidiary information
- Past performance (projects, Contractor Performance Assessment Reports, metrics, relevance)
- Resumes and staffing content
- Requests for Information, Sources Sought responses, proposal archive
- Marketing materials, graphics, photos, and visual assets
- Proposal debriefs and lessons learned
- Serve as functional lead for AI tools to enable content reuse, past performance relevancy determination, and proposal development support
- Develop prompts, templates, and workflows that ensure AI outputs are accurate, compliant, and aligned with corporate voice and win themes
- Train and support Business Development, Capture, Proposal, and Operations users on SharePoint, Teams, and AI tools; drive adoption of Knowledge Management best practices
- Partner with Business Development stakeholders to identify and reuse high value content for new opportunities
- Implement metrics/dashboards to monitor repository health, content freshness, and reuse, and lead regular content cleanup and refresh cycles
Skills
- Bachelor's degree in Knowledge Management, Information Systems, Library/Information Science, Business, Communications, English, or a related field (or equivalent experience)
- 5–7 years of experience in a federal government contracting environment supporting Business Development, Capture, Proposal Management, or Knowledge/Content Management
- Minimum 3 years of hands‑on experience configuring and maintaining SharePoint Online sites, lists, and libraries
- Demonstrated expertise in SharePoint Online: site design, lists/libraries, metadata, content types, and permissions
- Hands on experience with Microsoft 365, especially Microsoft Teams for collaboration on opportunities and proposals
- Strong understanding of federal RFPs, RFIs, Sources Sought, evaluation criteria, and proposal structures
- Experience with AI tools for proposals/content management to support content reuse and past performance relevancy
- Proven ability to document and implement processes, SOPs, and governance for content and knowledge management
- Excellent organization, attention to detail, and communication skills; comfortable working with cross functional stakeholders under deadline
- Working knowledge of federal government contracting and procurement processes (RFI, Sources Sought, RFP, evaluation criteria, debriefs)
- Knowledge of proposal development lifecycles (BD, capture, proposal, post‑award) and standard proposal structures (management, technical, staffing, past performance, price volumes)
- Strong understanding of SharePoint Online capabilities, including sites, subsites, lists, libraries, permissions, views, content types, and workflows
- Knowledge of Microsoft 365 collaboration tools, particularly Microsoft Teams, OneDrive, and related Office applications (Word, Excel, PowerPoint)
- Familiarity with knowledge management principles (taxonomy, metadata, information architecture, content lifecycle, version control, governance)
- Understanding of AI‑enabled content management and search tools and their application to proposal content reuse and past performance relevancy
- Knowledge of core Business Development/proposal content types: boilerplate, resumes, past performance, CPARs, PPQs, marketing collateral, graphics/photos, and lessons learned
- Basic understanding of multiple federal service lines such as Base Operations, Construction, Environmental, Logistics, Security, and IT, and how these influence proposal content
- Strong customer‑service orientation toward internal clients (Business Development, capture, proposal, operations)
- Demonstrated commitment to continuous improvement, proactively identifying opportunities to streamline processes
- Change‑agent mindset with willingness to drive adoption of new tools and methods
- Collaborative and team‑oriented approach; comfortable working across organizational boundaries
- Curiosity and proactive learning orientation toward AI, knowledge management, and proposal best practices
- Familiarity with Shipley or similar BD/capture/proposal methodologies and their implications for content structure and reuse
- Experience implementing metadata models, taxonomies, and information architecture for BD/proposal repositories
- Proficiency with Power BI, Excel, or similar tools to build dashboards and metrics related to content usage and performance
Company Overview
Bering Straits Native Corporation is an investment management company that offers resource development and business opportunities. It was founded in 1972, and is headquartered in Nome, Alaska, USA, with a workforce of 1001-5000 employees. Its website is http://beringstraits.com.