Note: The job is a remote job and is open to candidates in USA. The Cadmus Group is a technology-empowered advisory and implementation services provider. The Junior Telecom Business Analyst will be responsible for conducting user research, creating process flows, and translating business needs into scalable system transformations.
Responsibilities
- Conduct User Research to create PMO and FMO end to end process documentation
- Facilitate stakeholder collaboration to identify operational pain points, process improvement opportunities and strategic objectives and turn them into cost effective scalable system transformations
- Identify, qualify, and document automation and digitization opportunities, including site level workflows and system handoffs
- Perform data gathering and analysis for app rationalization and optimization decisions
- Work with stakeholders to standardized processes
- Manage intake, prioritization, and onboarding of new functionality requests
- Ensure final designs meet business needs while minimizing complexity and cost
- Document Feature and Epic level Business Requirements and Acceptance Criteria for hand off to development teams using standardized Scaled Agile Methodologies
- Ensure all requirements are clearly mapped to business value, measurable outcomes and downstream workflow impacts
- Act as a gateway between business needs and system capabilities
- Manage product backlog and prioritization and document Feature/Epics to drive multiple development teams simultaneously to ensure PI and sprint readiness
- Support Agile PI planning and dependency alignment across teams
Skills
- BA/BS and 2-4 years of experience as a business analyst or similar roles
- Strong understanding of Software Development Life Cycle (SDLC) & Scaled Agile delivery across multiple development teams
- Experience in performing data gathering and analysis for app rationalization and use in making optimization decisions
- Proven experience creating and development-ready Epics / Features and associated acceptance criteria including non-functional requirements
- Expertise in AI and automation technologies to support future-state process mapping, solutioning, and optimization opportunities (Workflow orchestration, AI-assisted decision-making)
- Proficient in technical writing to support creation of business requirements, implementation strategies, and Organizational Change Management (OCM) plans
- Experience facilitating meetings and mediating between cross-functional teams and stakeholders (in person and/or virtually)
- Skilled in stakeholder facilitation and communication to all levels of key stakeholders (Leadership to end users)
- Familiarity with AI, automation, and digital transformation initiatives supporting large scale, multi organization environments, with experience applying these capabilities to high volume mission critical business processes
- Proficiency in collaboration/documentation tools (Teams, SharePoint, Confluence, Word, Visio, etc.)
- Telecom build-cycle knowledge (wireless and wireline) and digital transformation initiatives
- RFDS processes and optimization frameworks
- Familiarity with user experience research methodologies
- High level understanding of SAS, IS BUS-System Integration
Benefits
- Medical
- Dental
- Vision
- Company paid disability and life insurance
- 401(k) program
- Paid time off (PTO)
- Paid holidays
- Voluntary time off (VTO)
- Tuition reimbursement
- Adoption assistance program
- Other optional benefits
- Various bonus programs
Company Overview