Note: The job is a remote job and is open to candidates in USA. PacBio is seeking a high-energy, opportunity-focused Inside Sales Representative (ISR) to accelerate growth across the life-science and genomics markets. The role involves uncovering, qualifying, and nurturing opportunities to expand PacBio’s reach and grow recurring revenue through service contract renewals and instrument consumables utilization.
Responsibilities
- Champion a team-first mindset: Serve as the bridge between marketing campaigns, inbound demand, and field execution, ensuring high alignment and clear communication across teams
- Drive prospecting strategy: Execute targeted outbound and inbound campaigns to generate high-quality leads and early-stage opportunities
- Own top-of-funnel growth: Research, map, and expand a robust pipeline of accounts, contacts, and qualified opportunities
- Qualify opportunities: Assess customer needs, timelines, budgets, and decision processes according to PacBio’s sales methodology
- Service contract renewals: Proactively engage existing customers ahead of contract expiration to secure on-time renewals and upsell multi-year agreements
- Instrument consumables utilization: Partner with the local sales/service teams and PacBio services providers to win projects and drive consumables pull-through on active instruments
- Collaborate with field sales: Work closely with Territory Account Managers, Genomics Sales Specialists, and Regional Sales Directors to ensure seamless hand-off of qualified opportunities and coordinated follow-up
- Leverage the tech stack: Utilize CRM, prospecting, and marketing-automation tools to track activity, monitor pipeline health, and optimize outreach cadence
- Deliver customer insights: Feed real-time intelligence on market trends, competitive positioning, and customer pain points back to Marketing and Field Sales
Skills
- Bachelor's degree in Biology, Genetics, or a related life-science field
- Solid grasp of genetics and molecular-biology applications
- 1+ years in sales development, inside sales, or pipeline-focused roles within life sciences, genomics, or related discipline
- Demonstrated ability to meet or exceed pipeline-creation targets and renewal quotas
- Exceptional organization, prioritization, and time-management skills
- Relentless focus on building long-term customer relationships and revenue opportunities
- Enthusiasm for cross-functional teamwork with Marketing, Sales, and Customer Success
- Excellent interpersonal, written, and verbal communication skills
- 1+ years of hands-on genomics or laboratory research experience
- 2+ years in opportunity development or sales within life sciences, genomics, or related discipline
- Master's degree (M.S.) in Biology, Genetics, or a related discipline
- Familiarity with next-generation sequencing (NGS) and/or genotyping technologies
- Ability to communicate complex technical concepts clearly and persuasively
- Comfort with prospecting tools, CRM systems, and multichannel outbound strategies
Benefits
- Https://www.pacb.com/careers/employee-benefits/
Company Overview