Note: The job is a remote job and is open to candidates in USA. ChanceLight Behavioral Health, Therapy, & Education is a rapidly growing organization with a social mission to offer hope, seeking a dynamic Human Resources Business Partner to join their team. This role involves providing HR partnership and employee relations support, coaching managers, handling complex employee relations matters, and collaborating with various HR functions to enhance employee experience and operational needs.
Responsibilities
- Partnering with assigned leaders and business areas to provide practical HR guidance and employee relations support
- Regular travel in order to maintain appropriate onsite presence and support for all CA education program locations
- Handling mid-level to more complex employee relations matters involving manager coaching, performance management, conflict resolution, recurring issues, multi-step concerns, workplace investigations or higher operational impact
- Coaching managers on performance concerns, corrective action, documentation, communication, accountability and employee relations best practices
- Conducting or supporting workplace investigations, including planning, interviews, documentation, findings support and recommended next steps
- Providing guidance on ADA/accommodation matters, policy application, corrective action, performance management, employee concerns and workplace conduct
- Identifying employee relations trends and operational people issues and recommending practical solutions to assigned leaders and HR leadership
- Supporting employee experience, engagement, retention, culture and manager capability initiatives for assigned business areas
- Partnering with leaders on organizational changes, workforce transitions, new site support, restructuring support and other people-related operational needs
- Collaborating with HR Centers of Excellence, including Talent Acquisition, Benefits, Payroll, HRIS, Compliance, Training, and Legal to support consistent and integrated HR solutions
- Supporting implementation of HR initiatives, policy rollouts, manager training and employee communications
- Monitoring HR metrics, employee relations trends, turnover themes and manager support needs for assigned areas
- Escalating high-risk, legally sensitive, executive-level, enterprise-impact or complex matters requiring senior HR, Legal, CHRO or VP involvement
- Performing other duties as assigned to support HR department and organizational objectives
Skills
- High school diploma or equivalent with passage of basic skills test
- Minimum of five to seven years of progressive HR related experience required, including experience in employee relations, investigations, performance management, corrective action, ADA/accommodation processes, manager coaching and policy application
- Strong knowledge and understanding of applicable CA state licensure, certification, accreditation laws and employment regulations
- Hold currently or have the ability to obtain a valid CA state drivers license
- Strong business partnership, employee relations, manager coaching, investigation, documentation, communication, and problem-solving skills
- Ability to influence managers, identify trends, recommend practical solutions, and escalate high-risk matters appropriately
- Excellent verbal and written communication, interpersonal skills and ability to work collaboratively at all organizational levels
- Ability to assess complex employee relations matters, evaluate risk, identify appropriate next steps, coach managers, recommend practical solutions and determine when senior HR, Legal, CHRO or executive escalation is needed
- Bachelor's degree or higher in human resources, business administration or a closely related field of study preferred
- Licensed currently or in the process of obtaining a SHRM-CP, PHR, SHRM-SCP, SPHR or other HR related certification preferred but not required
- Prior experience supporting multi-site or multi-state operations highly preferred
- Prior experience in education, healthcare, behavioral health and/or another compliance-driven environment preferred
- Experience with HRIS, case management systems, reporting tools, dashboards and/or other HR related technology preferred
- Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment
Benefits
- Comprehensive Medical, Dental and Vision Plans
- FREE Telehealth and Virtual Counseling Sessions
- FREE Health Advocacy Services and 24/7 Nurse Line
- Company Paid Life & Disability Insurance
- Company Paid Employee Assistance Program
- Flexible Spending and Health Savings Accounts
- Personal Protection Insurance Plans
- Cigna Healthy Pregnancies, Healthy Babies Program
- Legal Services Insurance
- Pet Health Insurance
- Accrual-based Paid Time Off
- School Hours and Paid Holiday Schedule
- Extensive Personal and Life Event Paid Leave Policy
- 401k Retirement Saving Plan
- Perks at Work Employee Discount Program
- Opportunities for Growth & Development
Company Overview
ChanceLight Behavioral Health, Therapy, & Education is the nation’s leading provider of alternative and special education programs for children and young adults. It was founded in 1999, and is headquartered in Nashville, Tennessee, USA, with a workforce of 1001-5000 employees. Its website is http://chancelight.com.