Note: The job is a remote job and is open to candidates in USA. SSi People is seeking a Finance Transformation leader with strong experience in operational finance and reporting governance. This role focuses on improving governance, reporting accuracy, and cost optimization across Refunds & Appeasements (R&A) processes for a large technology/delivery sector client.
Responsibilities
- Lead end-to-end finance transformation initiatives focused on Refunds & Appeasements (R&A), including governance, reporting alignment, and operational process optimization
- Establish governance frameworks, standardized taxonomy, and a Single Source of Truth (SSOT) for R&A-related reporting and data management
- Partner across Finance, Operations, Product, Technology, and Reporting teams to resolve reporting discrepancies and improve operational-financial alignment
- Analyze reason-code level data and reporting gaps to improve visibility into refunds, credits, appeasements, settlements, and related operational costs
- Drive initiatives focused on improving reporting accuracy, reducing financial leakage, and strengthening operational controls
- Support alignment between operational reporting, General Ledger mapping, and P&L reporting structures
- Lead cross-functional working sessions, stakeholder management, and program execution within complex enterprise environments
Skills
- 4+ years of experience leading Finance Transformation, Operational Finance, Payments Transformation, or related enterprise transformation initiatives
- Strong understanding of finance and accounting concepts including cost management, General Ledger structures, reconciliations, and P&L reporting
- Experience working across cross-functional environments involving Finance, Operations, Technology, Data, and Reporting teams
- Experience with governance, reporting standardization, data remediation, or enterprise reporting transformation initiatives
- Strong analytical and problem-solving skills with experience identifying reporting gaps, process inconsistencies, and operational inefficiencies
- Refunds & Appeasements (R&A)
- Payments Operations
- Chargebacks / Disputes
- Reconciliation & Settlement Operations
- Operational Finance Transformation
- Financial Reporting Governance
- Ecommerce / Delivery / Marketplace Operations
Company Overview
SSi People, located in Cranberry Township, PA, is an organization with over 25 years of staffing industry experience across various labor verticals in the United States, serving Fortune 1000 companies. It was founded in 1998, and is headquartered in Cranberry, Pennsylvania, USA, with a workforce of 51-200 employees. Its website is https://www.ssipeople.com.