Note: The job is a remote job and is open to candidates in USA. TrendAI™ is the global AI security leader and enterprise business unit of Trend Micro, seeking an Enterprise Account Manager. This role focuses on strengthening long-term customer relationships and driving measurable security outcomes while aligning Trend Micro’s platform to customer goals and uncovering expansion opportunities.
Responsibilities
- Drive and manage complex sales cycles, orchestrating cross-functional teams to deliver customer outcomes across the TMC vertical
- Retain and expand your book of business by prioritizing customer value, platform-centric adoption, and measurable outcomes
- Apply a consultative approach to solving customers’ critical cyber risk and security challenges
- Position Trend Micro’s platform solutions—including XDR, EPP/EDR, CNAPP, CREM, Zero Trust, SIEM, and AI Security—based on customer needs and competitive context
- Build strategic territory and account plans, set measurable goals, and maintain accurate forecasting with consistency Q/Q and Y/Y
- Leverage customer success stories to demonstrate realized value and drive platform growth
- Stay current on industry trends, threat intelligence, and product innovations
- Travel as needed within the territory and for company events
- Demonstrate strong working knowledge of SaaS, cloud, and cybersecurity architectures
- Effectively position complex, value-driven solutions to both technical and executive stakeholders
- Collaborate with channel partners to support regional go-to-market execution
- Maintain exceptional time management skills and operate with independence and discipline
Skills
- 10+ years of enterprise value selling or proven success in Account Management, Client Director, Customer Success, or Solution Consulting roles
- A strong track record of revenue attainment and consistent quota achievement
- Proven ability to grow existing customer relationships through value and outcome alignment
- Experience working with enterprise or strategic customers
- Understanding of cybersecurity, cloud, or AI-driven security solutions
- Exceptional communication, negotiation, and strategic thinking skills
- Familiarity with SaaS recurring revenue models and customer lifecycle management
- Experience with MEDDPICC, disciplined forecasting, and resilience under pressure
Benefits
- Comprehensive health benefits and paid time off package
- Pre-partum, maternity, parental, medical leave and adoption assistance
- Mental Health Wellness Program & Annual Wellness Incentive
- 401(k) with company match
- Pet Insurance
- Collaborative and innovative culture
Company Overview