Note: The job is a remote job and is open to candidates in USA. New Relic is a global team of innovators dedicated to shaping the future of observability. They are seeking a highly analytical and strategic Director of Product Management to own product pricing, metering, and monetization, ensuring competitive pricing architecture and alignment with customer value.
Responsibilities
- Design and battle-test list prices, discount curves, and price multiples for all existing and emerging technologies, with a specific focus on advanced AI capabilities and Compute Capacity Units (CCU)
- Build comprehensive financial models encompassing COGS, revenue projections, and gross margin impact to ensure all pricing and packaging decisions drive sustainable business growth
- Develop and execute the transition frameworks (the "carrots and sticks") required to effectively and smoothly migrate existing customers from legacy pricing
- Own the ongoing effectiveness of the CCU meter, ensuring it remains compelling in the observability market and drives both customer adoption and revenue expansion
Skills
- 10+ years of product management experience in SaaS or cloud infrastructure, with 6+ years leading product managers
- Demonstrated ownership of consumption-based pricing, monetization strategy, billing infrastructure, or metering systems at an enterprise scale
- Exceptional written and verbal communication skills, with the ability to articulate a clear vision to engineers, executives, and customers alike
- A deeply data‑driven mindset, comfortable balancing complex quantitative analysis with strong user empathy
- Proven experience influencing cross‑functional partners and executives in a high‑growth, fast‑moving environment
Benefits
- Corporate bonus plan
- Healthcare
- Dental
- Vision
- Parental leave and planning
- Mental health benefits
- 401(k) plan and match
- Flex time-off
- 11 paid holidays
- Volunteer time-off
- Other competitive benefits designed to improve the lives of our employees
- Flexible workforce model
- Fully office-based, fully remote, or hybrid
Company Overview