Note: The job is a remote job and is open to candidates in USA. GLORY is a global leader in customer experience automation, dedicated to transforming businesses through innovative solutions. The Director, Commercial Accounts will focus on building a sustainable business base, leading sales initiatives across retail vertical markets, and managing key accounts within the assigned territory. This role requires strong prospecting skills and the ability to drive new business growth while maintaining existing relationships.
Responsibilities
- Heavy outbound calls to prospects and customers to drive bigger deals and more new opportunities
- Revenue: Develop, realize and maintain incremental revenue by selling and advocating GGS products and services “to”, “through” and “with” prospective customers within specified territory and / or assigned accounts
- Experience utilizing CRM software to document all sales activity, manage the sales pipeline and identify, track and facilitate closure of key opportunities
- Maintain on-going relationships with multiple contacts throughout client’s organizations and effectively utilize internal resources to insure smooth delivery of products/ services and payment
- Process all sales order paperwork in a timely fashion
- Resolve customer conflicts quickly
- Travel within geographic territory as required
- Reside in major metropolitan city within territory
- Travel to and attend trade shows promoting products when required as well as internal sales meetings arranged by the company
- Maintains a consultative or solutions-oriented selling style
- Experience and understanding of retail information technology (IT) platforms a plus
Skills
- 5+ years solution-based sales experience. Ideally, sales for non-commoditized solutions is preferred
- Sales experience within the retail market selling concepts
- Position requires a 'hunter mentality' and has demonstrated successful penetration of tier 2 retail accounts and has high level contact selling solutions and driving sales
- Must be organized, motivated and possess the ability to follow a structured sales process and develop and execute a sales plan enthusiastically
- Qualified candidate possesses the ability to provide a solution based selling approach (versus only product selling) to senior level executives
- Strong account management, closing and 'win-win' negotiating skills are essential
- Exceptional business writing and communication skills
- Can create, modify and powerfully deliver Power Point presentations across all levels
- Can effectively use Excel and other MS applications
- Experience in designing and negotiating winning sales proposals that involves calculating pricing to reach gross profit targets
- Continuously Develops Sales Leads
- Uses Standard Discovery Questions to Qualify Prospects
- Makes Persuasive Presentations
- Commits Extra Effort to Ensure Success
- Advocates for Customers to Drive Results
- Adapts Sales Approach to Match Buyer Motivations
- BA or BS preferred
- Experience and understanding of retail information technology (IT) platforms a plus
Benefits
- 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution
- Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
- MDLive – 24/7 Virtual Doctor plus a Nurse Line
- Dental insurance
- Vision insurance
- FSA / Dependent Care
- Voluntary Life Insurance
- Basic Life insurance and AD&D – Company paid
- Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid
- Paid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service
- Paid Sick days based on City/State requirements
- Paid Holidays – 9 to 11 days based on start date
- Professional development assistance
- Education assistance
- Adoption Assistance
- Legal and ID Theft plans
- Annual Bonus opportunity
- Opportunities for internal promotions/career advancement
Company Overview
Solutions that enhance the customer experience you deliver. It was founded in 2013, and is headquartered in Basingstoke, Hampshire, GBR, with a workforce of 10001+ employees. Its website is https://www.glory-global.com.