Note: The job is a remote job and is open to candidates in USA. Butterfly Network, Inc. is driving a digital revolution in ultrasound imaging and sensing with its innovative technology. The Director, Clinical Ultrasound Operations– Home Services will lead the delivery and growth of ultrasound services in home-based and community care settings, focusing on clinical quality and customer success.
Responsibilities
- Provide clinical leadership and operational oversight for ultrasound service delivery
- Ensure image quality, protocol adherence, and consistency across sites
- Support implementation and launch of new customer programs
- Partner with leadership to optimize workflows and outcomes
- Lead customer onboarding and training for new sites and clinical teams
- Develop and deliver training programs focused on ultrasound workflows and best practices
- Serve as a clinical partner to customers to support adoption and ongoing success
- Identify training or workflow gaps and implement improvements
- Build strong relationships with client leadership and clinical team
- Develop onboarding and training programs for internal clinical team members
- Ensure consistent clinical standards across regions
- Provide coaching and mentorship to field-based staff
- Support development of scalable training materials and competency frameworks
- Recruit, hire, and mentor Clinical Program Managers and field-based staff
- Build a scalable clinical team structure as the program expands
- Establish performance expectations and quality standards
- Foster a culture focused on quality, accountability, and customer partnership
- Monitor program performance metrics and identify improvement opportunities
- Collaborate cross-functionally to support service expansion
- Develop repeatable operational processes that support scale
Skills
- Must have at least (5) five years' experience in diagnostic ultrasound with POCUS Market Expertise, current ARDMS certified required (i.e. RDMS, RVT, and/or RDCS)
- Experience training customers or clinical teams
- Demonstrated leadership or people management experience
- Excellent customer-facing communication and relationship-building skills
- Strong business acumen and operational mindset
- Ability and willingness to travel
- Registered Nurse
- Experience supporting multi-site or multi-state programs
- Experience in long-term care, home health, or community-based care
- Customer success or implementation leadership experience
- Experience building scalable training programs
- Familiarity with remote interpretation workflows and distributed care models
Benefits
- Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees.
- We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.
- Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs.
- 401k plan and match - we facilitate your retirement goals.
- Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
- Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact
- Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work
- Competitive salaried compensation - we value our employees and show it
- Equity - we want every employee to be a stakeholder
Company Overview
Butterfly’s mission is to democratize healthcare by making medical imaging accessible to everyone, everywhere. It was founded in 2011, and is headquartered in Burlington, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://butterflynetwork.com.