Note: The job is a remote job and is open to candidates in USA. Workway is a professional staffing firm working with organizations across the country. They are currently seeking a Digital Health Product Manager for a nationally recognized healthcare system that focuses on medical innovation and patient-centered care.
Responsibilities
- Own and articulate a Medicare Advantage product vision that reflects the needs of an aging population while aligning with the broader health plan and business objectives
- Define and prioritize features that improve plan comprehension, benefits utilization, and care navigation for members
- Serve as the primary product point of contact, proactively managing expectations, surfacing tradeoffs, and negotiating competing priorities across cross-functional groups (health plan operations, compliance, clinical, marketing, etc.)
- Facilitate regular touchpoints to ensure the product roadmap reflects regulatory requirements, operational realities, and remains transparent
- Translate stakeholder requests into clear, actionable product requirements for design and engineering teams
- Represent the digital platform's Medicare Advantage capabilities to internal and external partners, tailoring the value and functionality to each audience
- Partner with design, engineering, analytics, and IT to advance the roadmap through iterative delivery, keeping stakeholders informed of progress and risks
- Monitor member journey data to identify population-specific pain points (e.g., digital literacy barriers, benefits confusion) and use findings to build alignment around prioritization
Skills
- 3-5 years of product management experience building consumer-facing digital experiences
- Customer-centric mindset with a track record of building products that improve engagement for older adult populations
- Strong understanding of digital technologies, APIs, and data-driven decision-making
- Hands-on experience with Agile frameworks and iterative delivery methodologies
- Demonstrated experience using web analytics platforms and A/B testing platforms for iterative optimization
- Excellent verbal and written communication, negotiation, and conflict-resolution skills to drive consensus across a diverse set of stakeholders
- Bachelor's degree in a relevant field (e.g., Computer Science, Public Health, Program Development)
- Experience in Medicare Advantage, health plans, or Medicare-focused healthcare
Benefits
- Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.
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